Emily Almeida

Emily Christine Wright Brazilian ● Married ● 26 years Dubai – UAE ● ● -- _________________________________________________________________________________ Profile Offering a kind and neat personality, excellence in bilingual communication, and knowledge of office-based environments. Working well under pressure with the ability to remain calm and focused. With more than 5 years of experience in administrative support positions and customer support, I will bring a passion for problem-solving and an expertise for innovation through teamwork. I have some interpersonal skills, spontaneity, honesty, and commitment to contribute to my work. I am a conscientious person who works hard and pays attention to detail. Given the opportunity, I will take up the challenge and prove myself a valuable member of your company. _________________________________________________________________________________ Experience ● I-Move - Dubai - UAE (05/2020 - 03/2021). Events Manager / Customer Service Organize and plan promotional, business, and social events. Get in contact with entertainers and schedule them for castings. Attention to detail. Ensure the entertainers are ready on time. Maintaining timelines and priorities on every project. Overall support throughout the events. Ensuring excellent customer service and quality delivery. ● GameIN - Dubai - UAE (11/2017 - 06/2019). Customer Service Receiving visitors at the front desk by greeting, welcoming, and directing them appropriately. Answering and forwarding incoming phone calls solving any issue the guests might have. Receiving and sorting daily mail. Booking meetings. Making sure to get feedback on guests' gaming experience. Able to deal with difficult customers. ● Fluo Comunicação - São Paulo - Brazil (11/2014– 03/2017). Marketing Assistant Supporting marketing executives in organizing projects. Compiling, consolidating, formatting, and summarizing information, graphs, and presentations; distributing reports. Maintains marketing library by checking and replenishing inventory. Compose and post online content on the company’s website and social media accounts. Help to organize events, exhibitions, and seminars, making bookings, and overseeing the guest list. Be the main point of contact for external designers and printers. Help with presentations by assembling videos, slideshows, and analyses of competitors. ● Body to Body (Fitness - GYM) - São Paulo - Brazil (01/2012 – 03/2013). Receptionist Welcome new customers, new registrations to the system. Receiving monthly payments and updating the system. Take care of the cash register. Maintain cleanliness in the reception area. ● Events Promoter (Brazil - 4 years) Social, fashion, and brand events. (Honda, Maybelline, Nike, Natura, and Revlon) · Developing concepts for the event · Creating plans and documentation for the event · Find and organize suppliers, employees, and volunteers · Book the venues and equipment of the event · Promote and market the event in media and for groups · Follow-up of the event · Create a positive image and lead consumers to use it · Sell the product and meet the sales targets. _________________________________________________________________________________ Computer skills OS/Platforms: Mac OS, Windows, Smartphones, and Tablets. Applications: Internet, Microsoft Office, Adobe Photoshop, Outlook, Unity. _________________________________________________________________________________ Skills Team Player - Gamer - Fast Learner - Adaptability - Organized - Creativity - Creative approach - Great Communication - Solving problems - Good with computer systems - Ability to work under pressure and to deadlines. _________________________________________________________________________________ Education Unip - Paulista University (São Paulo – Brazil) Marketing – 2020 (Studying online degree course) Mackenzie University (São Paulo – Brazil) Chemistry - 2014/2015 (incomplete) Colégio Presbiteriano Mackenzie (São Paulo – Brazil) High school diploma – 2013 _________________________________________________________________________________ Languages Spoken Portuguese (Native). English (Fluent). Spanish (Basic).