Emilize Edora

EMILIZE EDORA Imus City, Cavite, Philippines | -| - PROFESSIONAL SUMMARY Detail-oriented and highly organized professional with experience in administrative support, customer service, and office operations. Skilled in data entry, communication, record management, and multitasking in fast-paced environments. Proven ability to support business functions, improve workflow efficiency, and deliver excellent service. Adaptable and quick to learn new tools and systems. CORE SKILLS TECHNICAL SKILLS Data Entry & Data Management Administrative & Clerical Support Email & Calendar Management File & Records Management Customer Support Coordination Web Research & Data Mining Document Preparation & Reporting Time Management & Task Prioritization Communication & Problem-Solving Microsoft Office (Excel, Word, PowerPoint) Google Workspace (Docs, Sheets, Gmail) Data Entry & Online Research Tools Canva Capcut Basic CRM Tools PROFESSIONAL EXPERIENCE Administrative Staff, Speed Gasoline Station Managed data entry, document processing, and filing systems Handled email correspondence and internal communications Assisted clients with inquiries and service requests Maintained organized digital and physical records Supported bookkeeping and payroll-related tasks Performed general administrative and clerical duties Customer Service Representative, SPI-CRM, Inc. Provided customer support via calls and messaging platforms Resolved customer concerns and ensured timely follow-ups Maintained accurate records of customer interactions Demonstrated strong communication and phone handling skills Collaborated with team members to improve service efficiency Office Staff, Mencasi Business Consultancy Performed administrative and clerical duties to support daily operations Managed phone calls, emails, and incoming/outgoing correspondence Prepared reports and maintained documentation Organized office files and ensured proper record keeping Assisted clients and handled inquiries professionally EDUCATION Business Information Management Asian Institute of Computer Studies 2008 – 2010 ADDITIONAL INFORMATION Highly organized and detail-oriented Fast learner and adaptable to new systems Capable of working independently or as part of a team Open to remote or office-based work