I have devoted over two years to providing dedicated service at GHL GRAND HOTEL LIBERTAD, where I have played a crucial role as an Executive Concierge, significantly raising customer service standards and streamlining administrative procedures. Through a meticulous approach and effective communication, I have notably improved customer satisfaction while fostering strong relationships with clients and colleagues, thereby contributing to the growth and market presence of our hotel.
During my tenure as a legal intern, I actively assisted staff attorneys in various client cases, encompassing consumer and bankruptcy, family, estate, tax, and expungement matters. I conducted client interviews, drafted pleadings, and conducted legal research, actively driving the progress of cases. Additionally, I created self-help materials for pro se clients and facilitated client intake and placement efforts by identifying potential legal issues.
In my role as an administrative manager during my summer seasonal positions at the same company, I proficiently managed human resources, customer support, accounting, and personnel for teams of at least 15 individuals.
I am confident that my determination, tenacity, and comprehensive understanding of the tasks at hand will make me a valuable asset to your company. My former employers and teachers would describe me as self-motivated, proactive, and capable of working autonomously with minimal supervision. They would likely highlight my initiative in taking on tasks, problem-solving skills, and ability to adapt to new situations and challenges independently. Moreover, they might note my resourcefulness in seeking out information and solutions when faced with unfamiliar situations.