Emilia Ikpe Thompson

Emilia Ikpe Thompson

$5/hr
Customer Experience | Support | Product Management | Bid & Tender Coordination | Marketing & Admin.
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Lagos, Nigeria, Lagos, Nigeria, Nigeria
Experience:
4 years
About

I am a dedicated and versatile professional with experience in customer support, product management, bid coordination, marketing, and administrative operations. I have worked across industries including procurement, fintech, consulting, and education technology, developing strong problem-solving and communication skills that help me deliver exceptional results.

At Envisioglobal Limited, I manage bids and tenders on platforms like NHS supply, Atamis, Delta eSourcing, and eTenderWales; preparing proposal documents, coordinating submissions, and ensuring compliance with client requirements. This role has sharpened my attention to detail, time management, and teamwork.

My customer support background has taught me the value of empathy and clear communication when assisting clients, resolving issues, and maintaining lasting relationships. I also have hands-on experience managing cross-functional projects, such as developing an e-learning MVP aimed at improving access to quality education in underserved areas.

Proficient in HubSpot CRM, PRxcloud, Microsoft 365, and Google Workspace, I enjoy streamlining workflows and supporting teams to achieve their goals. I’m passionate about growth, collaboration, and delivering quality results.

I’m open to remote roles in Customer Support, Product Management, Bid Coordination, or Administrative Support, where I can contribute meaningfully to organizational success.

Languages
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