Emil Joe Fabi

I have over 15 years of work experience in customer service, technical support, sales, and administrative roles. I have worked with well-known companies such as Accenture, Convergys, Concentrix, SupportSave Solutions, supporting both local and international clients.

I started my career in IT and technical support, helping customers with computer and system issues, assisting technicians, and maintaining computer performance. Over the years, I gained strong experience in customer service, sales, and account support, handling calls, emails, and chats while resolving concerns in a clear and professional manner.

I also held senior and coordinator roles, where I monitored agent performance, managed queues and schedules, prepared reports, and supported team operations. These roles helped me develop strong attention to detail, organization, and leadership support skills.

More recently, I worked as a Virtual Administrative Assistant, where I handled scheduling, data entry, record keeping, client coordination, and general administrative tasks while working remotely.

Overall, I am a reliable, detail-oriented, and adaptable professional with a solid background in customer support, technical assistance, sales, and administrative work. I take pride in doing my tasks well, learning continuously, and supporting teams to achieve their goals.