Emika Arciaga

 Emika Arciaga applicant CONTACT - - Las Pinas, Ph 1740 PROFILE Over the years, I have acquired relevant skills and experience, which I shall bring to your organization. I have also work tirelessly on my communication abilities and teamwork skills, which I will put to use in my future career, which will be your organization if I am selected for the position. SKILLS Platform expertise Fast Learner Responsible Communication Creativity Strategic thinking TOOLS _________ Salesforce LaborEdge JazzHR Dialpad Amazon Connect AvayaXone Airtable Zillow MS Teams Tools Google Tools EXPERIENCE January 2024 - Recent Financial Analyst • Accenture Member in back office work such as being an analyst in doing financial work. Doing date entry for our clients focusing in Annuities. May 2023 – September 2023 Virtual Assistant • Property Management Cold Caller Lead is provided and the task that I need to perform is to call the potential client regarding the surplus that they still have in the old property. Reason is that the county decided that the property will be for foreclosure and the county still owes them a surplus. May 2022 – May 2023 Recruiter • Travel Nursing I am the one who will conduct the interview for candidates who are applying for License Practice Nurse, Registered Nurse, Certified Nurse Assistant, Mental Health Tech, RN Case Manager, RN Psych and many more that is related to Medical Staffing. July 2021 – January 2022 Customer Service Representative • Teletech • Blended Account I take in customer concern via chat, email and inbound/outbound call. It may be about tracking their order or providing them their refund/credit request for every problem with their order. March 2021 – September 2021 Recruiter • Metacom I provide initial interview for applicants who is looking for a job or applying for different BPO company and assess them via their resume, skills, experience, educational background, and brief summary of themselves. September 2019 – March 2021 Customer Support Representative • Blended Account • Concentrix I do inbound and email support for customer who likes to know the status of their orders. I also assist them placing an order. I also provide them good information about their inquiries and concern. I was a part of a Tier 2 team where we answer supervisory calls when a customer looks for a managerial concern. For Reference contact my previous Supervisor: Allen Barrio Contact: - Arnold Fonacier Contact: - Niele Gonzales Contact: - EDUCATION STI College Las Pinas I am a Senior Highschool Graduate School Year- with an Academic Track of Science, Technology, Engineering and Mathematics and a GPA of 95%.