Emerzon Gimparo

Emerzon Gimparo Freelance Virtual Assistant - SUMMARY - I am an energetic, goal-oriented person who has developed a mature and responsible approach to any task I undertake and situations I am presented with. I have almost a year of working as a Virtual Assistant and had recently worked as a Customer Support Representative for Shopify stores and brands. My abilities and experience are far-ranging, just as my determination to do everything in excellence is important to me. CAREER 2019 - 2020 Sansar Capital Asia 2021 2021 My responsibilities were sending customers emails to promote a product or service and handle customer's needs and requirements. Respond to customer inquiries and resolve. CUSTOMER SUPPORT REPRESENTATIVE Maven Innovations LLC EDUCATION 2018 Providing customers with the support they need before, during, and after placing an order. Navigating through the Shopify store for cancelations and refunds, mainly answering the customer's call for help. UNIVERSITY OF THE EAST Bachelor of Science in Electronics and Communication Engineering 2013 Undergraduate,- DANIPAS NATIONAL HIGH SCHOOL Completed Requirements for High School Digital Tv Broadcasting Seminar: Public Communications Strategy for Migration (09/2017) ASICUP 2017: The Battle of Agility (09/2017) PCB Workshop (07/2017) Vice President's Leadership Award (03/2013) My tasks include processing the investor's payment, managing cash and balance receipts as well as weekly financial reports. CUSTOMER SUPPORT REPRESENTATIVE Alorica Philippines ACHIEVEMENTS PROCESSING ASSISTANT (ACCOUNT MANAGER) Graduate,- ORGANIZATIONS Electronics Engineering Society Institute Of Electronics Engineers Of The Philippines (08/2014 - 08/2016) Supreme Student Government (03/2012 - 03/2013) LANGUAGE English Filipino Cebuano