CONTACT
PROFILE
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I am a performance-oriented human resources leader with expertise in
talent acquisition, performance management, employee engagement,
employee retention, policy formulation, business management etc.
I am passionate about helping businesses succeed through improving the
quality of service & operational efficiency by driving a positive company
culture of excellence & implementing HR initiatives
-www.bit.ly/3NTlCfz
Ajah,Lagos, Nigeria.
WORK EXPERIENCE
July 2024- Present
HR Business Partner– Jobrole Consulting- Lekki
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Recruit, on-board, train and manage new employee in line with company’s needs and SOP
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Partner with senior leadership to develop and implement effective HR policies
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Work closely with management & employees to improve work relationships, build morale & increase productivity &retention
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Identify training needs for teams and individuals
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Conduct regular townhall meetings with outsourced employees
February 2022 – June 2024
HR & Admin Officer (Ops.)– CINQ-SAA Nigeria- Lekki
- Recruit, on-board, train and manage new employee in line with company’s needs and SOP
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Reduced turnover by 80% through strategic recruiting and retention strategies
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Reduced disputes by 30% & improved work environment via conflict resolution initiatives & HR strategies design
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Consulting with each department to review & implement company policy & HR processes
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Prepare payroll & update employee database
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Prepare HR related documents (employee handbook, contracts, leave, training modules, performance appraisal etc)
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Organize regular staff meetings and participate in stakeholder meetings
January 2020 – January 2022
Administrative Officer– Veduta Global Ltd- Ikoyi
- Monitored major projects both in Nigeria and overseas
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Prepared regular reports on projects, expenses, office budgets and ensured proper documentation
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Organized and participated in stakeholder meetings and prepared necessary presentation materials
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Assisted the branch manager with client management and recruitment process
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Oversaw the day to day activities of the administrative team & facility management
March- September 2020
HR & Admin Assistant (Remote)- Scholason Global Services - Lekki
- Assisted in the hiring and training of employee
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Developed and kept accurate and clear documentation of standard operating procedures for business operations
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Implement employment law and workplace regulations
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Producing HR statistical reports (absenteeism, attendance, leave)
January- December 2019
Outbound Call Centre Agent – Airtel Nigeria
- Engaged in back office issue resolution, close looping, customer base building and other administrative duties
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Improved Customer Satisfaction (CSAT) and drove Net Promoter Score(NPS)
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Made outbound calls to Airtel customers
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Escalated customers’ complaints & feedbacks to the relevant authorities
November 2016 - December 2018
Administrative Officer – B1 Travels and Tours, Akowonjo, Lagos.
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Facilitated the Early Morning Sessions(EMS)
Assisted with day to day clerical and administrative activities
Proffered solution to administration related issues and supervised facility maintenance
PERSONAL DATA
EDUCATION AND TRAINING
Nationality:
Nigerian
2024- present- Chartered Institute of Personnel Management
- ACIPM- (in View)
Sex:
Male
-- HRCI™
- Certificate in Talent Acquisition
- Certificate in Learning and Development
- Certificate in Compensation and Benefits
Skills
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Administrative skills
Communication skills
Negotiation skills
Conflict resolution
Training & Public speaking
CORE COMPETENCIES
- Strong Numerical and soft skills
- Payroll & Benefits Administration
- Talent & Performance Management
- Policy and procedure development
- Strategic operations management
- Microsoft office and other design packages
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Alison Education
- Diploma in Human Resource Management
- Diploma in Operations Management
- Certificate in Leadership skills in business
- Certificate in Administrative support
2020
Corporate Finance Institute (CFI)
- Certificate in Accounting Fundamentals
2020
Udemy
- Certificate in Project Management
2020
Rachumel Consult
- Certificate in Human Resource & Relationship Management
Hobbies:
Reading, Meeting people, Tourism, Music
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International Association for Chemical safety
- COSHH Risk Assessor Certification™
- COSHH Manager Certification™
Language:
English, Yoruba, Igbo
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Lagos State University, Ojo, Lagos State
- B.Sc. Biology Sciences
AWARDS AND RECOGNITION
- Award of Excellence- NaFFS Mid-west region
- Project Participation & Success Award- YouLead Project
- Discharge Certificate, National Youth Service Corps (NYSC)
REFEREES:
Available upon request
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