I am a Virtual Assistant, Executive Support, and Customer Support & Operations Specialist with 6+ years of experience supporting executives, managing customer communications, and coordinating business operations in fast-paced remote and multi-country environments.
I specialize in executive calendar and inbox management, project coordination, customer support (email, chat, and CRM systems), and operational workflow optimization. I have a proven track record of improving efficiency, reducing response times, and ensuring smooth communication between stakeholders across different time zones.
I am highly experienced with tools such as Zendesk, Salesforce, HubSpot, Jira, Trello, Asana, and Google Workspace, and I quickly adapt to new systems and workflows. I combine strong organizational skills with attention to detail and a customer-first mindset to deliver reliable results in remote teams.
I am currently open to full-time remote opportunities where I can contribute to executive productivity, customer satisfaction, and operational excellence.