Emeka Anelo

I previously work with ISON XPERIENCE BPO as a Frontline representative for Airtel Telecommunications company. Resolving Airtel customers Queries/complaint Via phone calls, Email and social media channel.

also work with Airtel Franchise Showroom (EMECKZ VENTURES LTD) As a Showroom Team lead supervising agent and handling Customer data entry and assisting with complaints which can't be solve in showroom by escalating to appropriate departments