Elzbieta Napierala

PROFESSIONAL EXPERIENCE

SEPTEMBER 2016 IDT Financial Services Ltd. (in Gibraltar) - JULY 2018    

Finance Assistant – Client Accounts/Reconciliations

Validation of customer funds against system reports 

Following procedures for daily reconciliation of customer funds, point of sale and Scheme transactions ensuring full audit trail and completion in a timely manner 

Download of MasterCard/Visa transaction advices and preparing settlement instructions to banks ensuring payments are made on time. 

Analysis of fees charged by MasterCard and Visa, & checking of amounts recharged to clients 

Maintenance of Customer Funds register: updating daily transaction reports and producing month-end reconciliation files 

Completion of month-end reconciliations for customer funds and Scheme settlements to facilitate billing  Maintenance of procedures documentation for all of the above 

Assist with preparation of ad-hoc reports and reconciliations to support the Audit Process 

Processing balance adjustments and refund requests, including reconciliations, and maintaining audit trail of postings 

Analysis of basic financial information in response to queries from Managers, suppliers and customers  Investigation of differences produced by the reconciliation process 

Preparation of any correcting journals 

Input of monthly transaction files in Oracle Financials 

Interview candidates 

Evaluate candidates based on their interview and assignment performance 

Provide interview feedback, when necessary and appropriate

AUGUST 2011  IDT Financial Services Ltd. (in Gibraltar) - SEPTEMBER 2016    Finance Assistant – General

Reconciliation of balances on ledgers and bank accounts 

Posting of month end journals by the given closing date 

Assisting with preparation of month-end reporting for Management 

Setting up supplier payments in the on-line banking systems 

Dealing with queries on suppliers accounts 

Daily download of reports from third parties and distribution 

Assisting with responding to queries via phone and email 

Processing amendments to entries on customer accounts 

Initiate new procedures in accounting systems 

Raising Purchase Orders 

Inputting Purchase and Sales Invoices into Oracle

JULY 2009  Bwin International Ltd. Online Gaming Company (in Gibraltar) - AUGUST 2011    Polish and English 1st line Customer Service Agent 

Customer Service – Phone & emails queries (Sports, Casino, Games, Financial queries related to customer accounts) 

Resolving various problems from bet related queries to financial issues 

Updating customer service scripts 

Payments and identification documentation approval

AUGUST 2007  Advance Tyre Co. Ltd. Dublin - DECEMBER 2008  Accounts Payable Financial Assistant 

Posting invoices for month-end payment 

Weekly cheque run 

Sorting queries on Supplier Accounts 

Liaising directly with both customers and with company’s branch managers from company network of 43 Branches nationwide 

Dealing with my own specific accounts - including one of the company’s largest supplier account - which involves going through the account each month making sure all invoices are posted and matched correctly and sorting any queries that arise. 

Reception duties 

Filing

OCTOBER 2005  Pneudar S.C. - MARCH 2007 Office Manager

Organizing the office layout and maintaining supplies of stationery and equipment 

Maintaining the condition of the office and arranging for necessary repairs 

Posting invoices for month-end payment 

Issuing Invoices 

HR duties 

Resolving customer queries via phone, email and fax 

Computer and internet service 

Updating Database 

Preparing documentations and posting 

Reception duties 

Managing filing system

FEBRUARY 2005 Revenue Office in Nowa Sol - SEPTEMBER 2005   Junior Administrator 

Updating Database 

Resolving customer queries via phone, email and fax 

Preparing documentations and posting 

Filing 

Reception duties

QUALIFICATIONS 

Diploma in Accounts from PT College, Nowa Sol, Poland 

High School Exam (GCSE equivalent), Nowa Sol, Poland 

ACCA partly qualified (Association of Chartered Certified Accountants) 

Anti-Money Laundering and Data Protection Training

SKILLS 

Microsoft systems and computer knowledge: DOS – NT-98- 2000 - XP  

MS Office (Word, Excel, PowerPoint, Outlook) 

Microsoft SQL Server  SAP/R3 Version 4.0b - Financial Module 

Oracle Financial Module 

DiDac ERP System - Processing Invoices 

Driving License