Elvis S.

Elvis Shisya Nairobi, Kenya |- +254 - |- An experienced Virtual Assistant with 5+ years of experience in customer service, administrative support and project management. I have deep a passion in helping others by utilizing my organizational skills to streamline processes, improve efficiency, and provide excellent service. WORK HISTORY Business Development Manager SE Construction PLC Nairobi, Kenya July, 2017 - PRESENT ▪ ▪ ▪ ▪ Developed new business by focusing in emerging markets, expanding the product offerings and strengthening partnerships with suppliers; Prepared affordable quotations for potential clients in line with clients’ construction requirements, whilst ensuring technical accuracy leading to an increase in client base by 40%; Developed and maintained lasting business relationships with clients ensuring a sustainable pipeline of business; Successfully created and executed a strategic plan that resulted in a 10% increase in revenue in the first year and an annual growth rate of 20% Administrative Support Assistant Trimax Consult Ltd Nairobi West, Kenya May, 2018 – November, 2022 ▪ ▪ ▪ Successfully completed critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the CEO's ability to effectively lead the company; Prioritized conflicting needs; handled matters expeditiously, proactively, and followed-through on projects to successful completion, often with deadline pressures; Resolved inefficiencies in administrative processes, resulting in a 25% reduction in operational costs. SKILLS ▪ ▪ ▪ ▪ Project Management Social Media Management Calendar Management Research and Analysis EDUCATION BACHELOR OF SCIENCE IN PROJECT MANAGEMENT Jomo Kenyatta University of Agriculture and Technology June, 2017 (GPA 4.02) ▪ ▪ ▪ ▪ Administrative Support Email Management Event Planning Travel Arrangements