Elvhin Joshua Jorda

An individual with great ability in communicating and developing a relationship with customers in general. Possesses strong dynamic, diligence, patience, and detail-oriented qualities in providing excellent customer satisfaction. Acquired 4 years of work experience in BPO and other key skills in computer Web Designs, admin tasks, email handling. An excellent SEO VA.

Skills

-Growing customer bases through effective networking and sales techniques

-Consistently exceeding quotas and sales goals

-Professional Email Marketing and personalized outreach

-Cold calling to bring in new business whether it be SaaS or LMS

-Evaluating customer needs and recommending or upselling services

-Assisting existing customers for an excellent after-sales service.

-Troubleshooting via Email, Phone, and Remote (G-suite, LMS, SaaS).

-Familiar with CRM tools like Hubspot, Pipedrive, Freshdesk, Salesforce, Rackspace, Stride, JustCall, Avaya Comm, Intercom, PersistIQ and other dialer and deals tracking systems.