Elton Munene

ELTON MUNENE WANGOMBE PO Box 1171 - 00101 Nairobi |- |-IT SPECIALIST A multi-skilled IT Specialist with experience in Servers management, diagnosis and troubleshooting, Workplace planning and People Management. A proven track record of excellence in building highperforming teams, improving company effectiveness, and customer service. A tenacious leader with solid interpersonal and communication skills. CORE SKILLS & COMPETENCIES        Team Leadership IT & Server Management HR & Administration Customer Service Work plans and execution Financial Accounting Advanced Microsoft Excel Functions, Sharepoint, Python and MySQL Troubleshooting        Procurement & Supply chain Training and Development Data analysis Auditing & Internal controls Petty Cash Management Ms. Office Proficient Database design and Management ACADEMIC & PROFESSIONAL QUALIFICATIONS    IBM Introduction to Cybersecurity Tools & Cyber Attacks IBM Applied Artificial Intelligence, Google Bachelor of Mathematics & Computer Science , JKUAT University Completed Ongoing 2021 PROFESSIONAL WORK EXPERIENCE Kenya Airports and Parking (KAPS) LTD -Parking Facility Manager Dec 2019-Aug 2021 Duties and Responsibilities:  Standard Operations Procedures Management-Ensured smooth Operations of the site during and off my shift. Regularly involved in the analysis, enhancement and implementation of process and program efficiencies through-out the organization.  IT Management-Diagnosed and troubleshot systems, servers’ management, Mpesa API maintenance, validating tickets, used Ark and Nathan software.  Expert Excel and Access user- versed in Pivot Tables, database forms and queries, charts and graphs, and complex mathematical formulas.  Team leadership- Managed 12 employees in the department and supporting in the recruitment process.  Customer Service-Supervised cashier relations with clients to ensure complaints, disagreements or misunderstandings are resolved diplomatically.  Work-plan and execution- Supervised the quality of work for all employees to ensure all work tasks and assignments are performed efficiently, effectively and with utmost customer service. Oversaw daily office operations for staff of 50 employees.  Auditing-Monitored office audits of daily cashier reports to ensure proper sales totals are reported and recorded on time. Elton Munene Wangombe CV – IT Specialist           Financial Accounting-Handled general accounting duties such as accounts payable, payroll, petty cash, and budgeting. Data analysis- Gathered and analyzed data for studies, reports and made recommendations based on findings. Procurement and supplies- Oversaw inventory and office supply purchases. Liaising with the procurement Department to request materials needed for the site. Internal control systems- Enforced control and accountability for every account/car in accordance with company policies by introducing a ticketing inventory process for monthly accounts. Treasury coordination- Tabulated daily site earnings and ensuring the sales are banked at an appropriate time. Reports writing -Created daily and monthly site reports any incidents and operations Machine Operations-Fixed minor machine repairs, failures, escalated major ones and ensured site machines were properly maintained and were up to standard. Site Management-Liaised with site management about site operations. Administrative Management-Supported the Technical department and general office duties Active time manager- Estimating the effort needed to complete a project and following through to meet client expectations. PROFESSIONAL REFEREES Sheila Atieno Chief Executive Officer Youth And Success Association Tel:- Nessa Maina Parking Facility Manager KAPS Ltd Tel:- Erik Murithii Ngaruiya Junior Civil Engineer KENHA Tel:- Elton Munene Wangombe CV – IT Specialist