Elsa Dimayuga

ELSA DIMAYUGA VIRTUAL ASSISTANT & SOCIAL MEDIA MANAGER , SEO SPECIALIST , SHOPIFY VA ECOMMERCE SHOPIFY SKILLS CAREER OVERVIEW I am a well trained Search Engine Optimization (SEO) and E commerce Specialist. A highly skilled individual who is passionate in delivering quality results, achieving goals and committed in providing excellent service to customers. With over 6 years of experience in the IT industry as Support, Software QA and Business Analyst. Shopify Store Setup Product Research Product Listing / Oberlo and Supplier Sourcing Digital Marketing Integration Order Fulfilment and Customer Service SEO SKILLS Website Audit Site registration and Local Directories On page optimization Off page optimization Keyword optimization Link building VIRTUAL ASSISTANT SKILLS CONTACT ME.- Flexible administrative skills Data entry Internet Research Expertise in Google Apps, Microsoft Offices and other Virtual Assistant tools. Basic Wordpress live:elsa.dimayuga1008 HOMEBASE EXPERIENCE - Marketing Executive/ Social Media Manager Worked part-time for a client that has an employment website. Daily responsibilities include management of Linkedin and Facebook accounts such as posting job vacancy, hiding spam comments, sending connection requests in Linkedin. Engaging with the connections: liking their post, respond to comments/chat/email inquiries. ADDITIONAL EXPERIENCE Business Analyst Opentext |Financial Services Mapping Team | July 2018 – Feb 2019 Responsible for creation of client map specification for handover to development team. Provides timely status updates to clients. Provides analysis of map requirements or specifications issues and collaborates with the developer, tester and integrator to resolve the issue. EDUCATION AMA Computer College Bachelor of Science in Information Technology, 2012, Dean's Lister Queue Manager / Shift Lead Opentext | Financial Services Mapping Team | April 2016 - June 2018 Manages queue of tasks of the resources and sends daily summary report. Software QA Analyst / Production Support Opentext | Financial Services Mapping Team| April 2016 - June 2018 AFFILIATIONS Filipino Virtual Assistance May 2020 - Present Unit Testing Regression Testing Functional Testing Production/Technical Support Responds to email within SLA Deploys map in QC, UAT, CTE and Production environment. Investigates and provides resolution to client's reported issue. Mapping Production Support GXS Philippines | Financial Services Mapping Team |July 2012– Mar 2016 Responds to email within SLA Deploys map in QC, UAT, CTE and Production environment. Investigates and provides resolution to client's reported issue.