Elordino C. Tumogsoc Jr.
Email and chat support, Customer service, Administrative assistance, CRM and CSR management,
- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 32 years old
- Location:
- Davao, Davao Del Sur, Philippines
- Experience:
- 4 years
TUMOGSOC, ELORDINO
Santiago Balusong III, Matina Davao City, Philippines--
WORK EXPERIENCE
Call Center Agent/ Virtual assistant
Six Eleven Global Services and SolutionsMay 2016 – December 2020
Responsibilities: Lead mining, social media management, Hotel Booking, Email support, Trouble Shooting, Customer Support.
Office Staff
Panadero BakeshopJuly 2013 – May 2016
Responsibilities: Purchasing and distributing bakery equipment to all the branches
EXPERIENCE GAINED
Organizing Task
● Google Drive Organization
● Data Entry in Word, or Google Docs
● Creating / Managing Spreadsheets
● PDF Conversion, Splitting and Merging
Administrative Task
● Email Management
● Proficient in using Microsoft and Google docs
● Follow up calls
● Answering incoming call and Emails
● CRM Management
● Transcription of Video and Audio Files
● Online Research
● Data Mining & Development / Lead Generation
● Voicemail Checking
● Sending Client Invoices
Marketing Task
● Email Management
● Social Media Engagement
● Creating Flyers
● Ads posting
● Basic Photo Editing / Photoshop
Telemarketing
• Inbound
EDUCATIONAL BACKGROUND
College:
Holy Cross of Davao College Sta. Ana Ave. Davao City
Bachelor of Science in Psychology (2nd year undergrad) (SY: 2010 – 2013)
High School:
Daniel R. Aguinaldo National High School (SY: 2006 -2010)
Matina Crossing, Davao City
Elementary:
Don Manual Gutierrez Sr. Elementary School (SY: 2001 -2006)
Matina Crossing, Davao City
