Elordino C. Tumogsoc Jr.

Elordino C. Tumogsoc Jr.

Email and chat support, Customer service, Administrative assistance, CRM and CSR management,
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
32 years old
Location:
Davao, Davao Del Sur, Philippines
Experience:
4 years
 TUMOGSOC, ELORDINO Santiago Balusong III, Matina Davao City, Philippines-- WORK EXPERIENCE Call Center Agent/ Virtual assistant Six Eleven Global Services and SolutionsMay 2016 – December 2020 Responsibilities: Lead mining, social media management, Hotel Booking, Email support, Trouble Shooting, Customer Support. Office Staff Panadero BakeshopJuly 2013 – May 2016 Responsibilities: Purchasing and distributing bakery equipment to all the branches EXPERIENCE GAINED Organizing Task ● Google Drive Organization ● Data Entry in Word, or Google Docs ● Creating / Managing Spreadsheets ● PDF Conversion, Splitting and Merging Administrative Task ● Email Management ● Proficient in using Microsoft and Google docs ● Follow up calls ● Answering incoming call and Emails ● CRM Management ● Transcription of Video and Audio Files ● Online Research ● Data Mining & Development / Lead Generation ● Voicemail Checking ● Sending Client Invoices Marketing Task ● Email Management ● Social Media Engagement ● Creating Flyers ● Ads posting ● Basic Photo Editing / Photoshop Telemarketing • Inbound EDUCATIONAL BACKGROUND College: Holy Cross of Davao College Sta. Ana Ave. Davao City Bachelor of Science in Psychology (2nd year undergrad) (SY: 2010 – 2013) High School: Daniel R. Aguinaldo National High School (SY: 2006 -2010) Matina Crossing, Davao City Elementary: Don Manual Gutierrez Sr. Elementary School (SY: 2001 -2006) Matina Crossing, Davao City
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