Eloisa Ogario

Education Bachelor of Management Accounting University of San Jose-Recoletos 2012 - 2016 A consistent Dean's Lister for 4 years, the individual held various leadership roles, including Year Level Officer, Block Representative, and Feasibility Study Leader. They organized events, managed funds, coordinated with peers and external contacts, and facilitated team activities. Their responsibilities highlight strong leadership, organizational, and collaboration skills. Eloisa Ogario Experience Operations Assistant / Bookkeeper / Sourcing Expert Contact Operations Assistant Fabiana Claure International LLC 2023 - Present I track team metrics and customer fulfillment while managing tech tasks like setting up workflows in HubSpot, Zapier, GoHighLevel, Aloware sequences, AI, and app integrations. I also handle ad hoc tasks, including admin support and video/photo editing. Bookkeeper - Intech Partners LLC - I manage overdue customer invoices to ensure prompt payment, monitor the company's outstanding payments to vendors, prepare sales tax reports, handle insurance filings, and apply for vendor credits. Dumlog, Talisay City, Cebu, Philippines Business Development Manager Trade Hero Australia LLC 2023 - Present 2020 - 2023 I manage eCommerce platform integration, Shopify store development, restocking, product research, and supplier relations. I also schedule CEO meetings and create social media content. Key tasks include supplier About Me negotiations and relationship management. I am a versatile professional with expertise in virtual assistance, bookkeeping, and operational automation, customer support, specializing financial support. analysis, Passionate in and about traveling, gaming, K-pop, and anime, I also cherish time with my two dogs. My creativity and problem-solving skills drive success in dynamic roles. Skills Customer Service Virtual Assistant RLTVB LTD. 2020 Respond to customer inquiries via Gorgias and Zendesk, manage refund requests, cancellations, address or size changes, update information, and process reshipments for lost parcels through Shopify. Bookkeeper California Women’s Therapy 2020 Classify bank and credit card transactions, enter them into the accounting system, perform bank reconciliations, and generate financial reports. Finance Analyst iKitchen, Inc. Creativity 2019 - 2020 Support the full accounting process, including accounts payable/receivable, inventory tracking, bank reconciliation, tax preparation, payroll, government compliance, financial statement preparation, troubleshooting Excel or accounting issues, and generating reports with analysis for internal users. Leadership Accounting Staff Analytical Thinking Negotiation Critical Thinking Leadership iKitchen, Inc. 2016 - 2019 Handle accounts payable, liaise with suppliers, reconcile supplier ledgers, process payments, advances, and reimbursements, assist with tax preparation, and maintain records.