Elochukwu Michelle
Benson Worlu Street, Port-Harcourt, Nigeria | --| LinkedIn: https://www.linkedin.com/in/elochukwumichelle
SUMMARY
● Skilled VA, proficient in email communication, scheduling tools, and project management software.
● Possesses strong interpersonal skills and the ability to resolve client issues effectively.
● Completed the ALX Virtual Assistant Program.
WORK EXPERIENCE
Retail Executive
May 2018 -Present
Mutual Benefits Assurance PLC – Port Harcourt, Nigeria
● Created a welcoming retail atmosphere to drive sales.
● Delivered Exceptional Customer Service
● Plan and execute webinars and training for existing clients to increase customer retention rate.
Marketing
Amano Images –Port Harcourt, Nigeria
● Generated Leads through Social Media platforms.
● Developed and Managed Advertising Campaigns.
● Boosted Brand Awareness and Positioning.
Aug 2016 - Apr 2018
Sales Representative
Feb 2009 - Aug 2012
O’Christo – Port Harcourt, Nigeria
● Contributed to a 50% sales increase in 2010 by improving Lead generation and appropriate stock-taking
and negotiating.
● Proactively interacted with customers to recommend products that best suit their tastes, interests, and
needs, achieving a more than 70% customer satisfaction rate.
● Communicated directly with customers to build strong business networks and maintain positive
relationships.
VOLUNTEER ACTIVITIES
Co-Founder Ammira Agency
September 2018- Present
Developed and led a modeling and ushering agency to empower young people.
Organized food distribution programs to support underprivileged children.
Miss Port-Harcourt City Humanity
Nov 2018 - Dec 2019
Actively organized a school supplies drive, collecting and distributing school bags and books to students in
need.
SKILLS
● Time
Management
● Teamwork
Excellent Communication skills ● Google Workspace
EDUCATION
Chukwuemeka Odumegwu Ojukwu University – Uli, Anambra
BSc, Computer Science
ALX Africa
Virtual Assistant Training
Proactive
