Elmo Lombard

ELMO LOMBARD  42 TWEEDRAGT BOSCHKOP, PRETORIA GAUTENG 0002 SOUTH AFRICA  - - QUALIFICATIONS PROFILE Performance-focused, results-driven, and highly analytical professional with broad-based experience in business management and strategic marketing; complemented with proven expertise in creating and implementing unique business growth strategies. Known for unparalleled work ethic and keen expertise in product design, consulting, and system management. Adept at establishing new market presence, identifying growth opportunities, and developing business alliances. Hands-on manager, adept at utilizing outof-the-box approaches in training and overseeing global teams to drive strong and sustainable productivity gains toward fulfillment of overall corporate goals and objectives. Proficient in Afrikaans and English. CORE COMPETENCIES Problem Resolution and Strategic Planning | Digital Inbound Marketing | Customer Service | Project Management Cross-functional Leadership | Budget Management | Client Relations | Business Process Optimization |Resource Management EDUCATION Master of Business Administration  Milpark Business School, Johannesburg, South Africa Dissertation: Service Delivery, expectations and perceptions Diploma in Agricultural Resource Planning  Tshwane University of Technology, Pretoria, South Africa PROFESSIONAL EXPERIENCE FGP Consult  Pretoria, South Africa Business Management Executive-  Effectively executed due diligence for a business acquired by an investment group and successfully managed a 100-day turnaround plan after the acquisition, which reduced cost by 12%, increased profit margins by 15% and maximized turnover by 21%  Researched and executed business alignment assessment for a global company and received huge praises for the practical recommendations for an easy and executable plan, which provided significant research outcome and recommendations including; Disconnected employees- aligned employees to business by communicating company purpose and vision Undisciplined employees- generated a rewards system and promoted a discipline culture to drive a positive working environment Outdated technology- initiated recommendation in managing tasks and work responsibility in a billable time Kunzeka Software  Pretoria, South Africa Sales and Marketing Executive-  Initiated the formation of a company that developed subscription base software by pooling expertise from two existing companies. One company had an in-house developed business system that made them extremely successful and the other had the knowledge to market products with inbound market to global markets. By combining these two a powerful subscription base software company was born.  Combined an in-house business system and knowledge of marking products with inbound market to global markets, which resulted in a powerful subscription base software company WebStrategySA  Pretoria, South Africa Chief Executive Officer (CEO), Strategic Web Marketing-  Established global digital inbound marketing system for a local manufacturing company, listing main keywords in top six organic places on Google.com within four weeks after the launch.  Made use of various web tools and channels, such as inbound marketing, CMS builders, social media, newsletters, and YouTube  Developed and supervised the Digital Inbound Marketing Department for clients  Expertly led the planning and execution of strategic inbound marketing workshops and global inbound marketing roll-outs  Pioneered the successful development and implementation of inbound marketing systems for local and global customers  Set and enforced Scrum as the company project methodology, while managing all clients success stories T-Systems  Johannesburg, South Africa, and Puebla Mexico Head of Global Delivery Unit-  Provided exceptional Cloud and SAP hosting services globally and excellent SAP support and project services to local and global blue chip companies in collaboration with a virtual team in Mexico, South Africa, and United States  Utilized Cloud Computing, SAP, and IT infrastructure  Administered the promotion of T-System Cloud offering; along with SAP service delivery for local and global clients and SAP application management services support center  Spearheaded a large team of SAP consultants within four locations worldwide  Ensured service delivery quality, while attaining all service level agreement (SLA)  Fulfilled expanded duties, involving recruitment, operational budget control, capacity planning, and advisory services  Substantially reduced cost, while maximizing department profit by 90% Deloitte Consulting  Johannesburg, South Africa, London UK, The Hague Nederland, and Hyderabad India Consulting Executive Leader-  Served as SAP support center lead and successfully decreased operational cost by 9%, while providing the same quality service to clients around the globe in coordination with the global team in India, South Africa, and United States with over 80 SAP consultants 1|P a g e ELMO LOMBARD  42 TWEEDRAGT BOSCHKOP, PRETORIA GAUTENG 0002 SOUTH AFRICA  - -     Effectively functioned as regional operations manager for BHP Billiton Africa and Europe IT Services and directed the most successful operations region out of four regions within the BHP Billiton Group Strategically used SAP and IT Infrastructure Managed the SAP service delivery and marketing local and global clients Held full accountability in achieving all service level agreements (SLAs) and ensuring quality service delivery Performed various duties, involving recruitment, operational budget control, capacity planning, and advisory services BCX SAP Competency  Johannesburg, South Africa Technical Support Manager | Technology Architect-  Worked in collaboration with SAP Technical Team in securing smooth company operation for local and global clients  Utilized various technology tools, including SAP and IT infrastructure, Windows, UNIX, SAP ECC6, SAP XI, SAP BIW, SAP EPP, SAP SOLMAN, MSSQL, and Oracle  Employed excellent leadership skills in managing a team of 30 SAP technical consultants  Built and strengthened proactive relationship with customers and the IT management  Effectively carried out various functions, including recruitment, budget management, service delivery, and general SAP consulting, while achieving all SLAs  Successfully attained 50% of net profit before the tax on SAP support outsourcing and 48% rate for BEE team  Earned recognition for 95% staff retention rate EARLIER CAREER BCX, SAP Competency  South Africa SAP R/3 Basis Consultant Csiper Consulting (Pty) Ltd  South Africa SAP R/3 Basis Consultant Deloitte  South Africa SAP R/3 Basis Consultant SAP R/3 Authorization Consultant ERPCOM (iServe)  Johannesburg, South Africa SAP R/3 Basis Consultant PiLog  South Africa ORACLE Database Administrator Brainware Consulting (Pty) Ltd  Pretoria, South Africa MCSE LV Bookshop  Pretoria, South Africa Retail Manager Helgard Claassen Farming  Petrus Steyn, South Africa Farm Manager PROFESSIONAL DEVELOPMENT- GoStrategic, Business Leadership School Inbound Marketing Training, HubSpot Deal Making and Negotiation, Quinlynn Institute ITIL Foundation Certification, Pink Elephant SAP Solution Manager 4.0 Project management SAP Solution Manager 4.0 Setup, Monitoring, System Checks, and Helpdesk SAP Solution Manager 4.0 Change Management Setup Internet Consultant Certification, WSI Toronto SAP Technology Certification, SAP AG Microsoft SQL Server, Torque Training UNIX Administration, Unix administration I Oracle Certified Professional, Oracle SA Microsoft Certified Systems Engineer (MCSE), Torque Training ACTIVITIES Member, Local Community Executive Committee Trustee, National Empowerment Trust TECHNICAL ACUMEN Microsoft Office Application (Access, Project, and Visio) | SAP ERP | UNIX | Oracle Database | Microsoft SQL Database | MySQL | WordPress | Joomla | Hubspot 2|P a g e