Elmer Venezuela

Elmer Venezuela

$5/hr
General Virtual Assistant, Customer Service Representative
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Location:
Mandaue, Cebu, Philippines
Experience:
16 years
ELMER R. VENEZUELA VIRTUAL ASSISTANT / PURCHASING ANALYST EMPLOYMENT HISTORY EXECUTIVE PROFILE Self-motivated, personable and result-driven individual. Interested in the Customer Service and Virtual Assistant position; coming with strong phone handling and computer skills, and 16 years administrative and customer support experience. AREAS OF EXPERTISE - Administrative Support Customer Service Appointment Setting & Calendar Management Email & Project Management Email Marketing Forms and File Management Social Media Management & Marketing Inventory Purchasing Product Sourcing Data Entry Search Engine Optimization Lead Generation YouTube Optimization CONTACT DETAILS Email:-LinkedIn: https://bit.ly/3kisrXj Twitter: https://twitter.com/ElmerVenezuela Instagram: https://bit.ly/38m91OI Facebook: https://bit.ly/3laXDJ8 Mandaue City, Cebu, Philippines SKILLS - Soft Skills: Adaptability, Patience, Consistency, Communication, Time Management, Office Management - Technical Marketing Skills: Salesforce, Social Media, Google Sheets, Microsoft Office, Typing, Data Entry - Language Skills: English PURCHASING ANALYST/STOCK ANALYST Mandaue City, Cebu | 2009 - Present - Kept meticulous records of all orders in computer system using Warehouse Inventory System - Managed large product inventories and placed orders when product levels were running low. - Handles 5-10 calls per hour to address branch personnel, suppliers, and customer inquiries and concerns - Arranged movement of products from warehouse to branches - Interviewed suppliers and asked for quotes to determine best possible pricing for product purchasing - Fulfilled product orders with 18-25% annual revenue-producing company with 296 branches as of 2020 CASHIERING CLERK/CASHIER Mandaue City, Cebu | 2004 - 2009 - Processed checks and credit purchases of the company using Check Voucher System - Prepared and submitted end- of -shift reports using Accounts Payable Trade. - Verified over million pesos of checks and credit payments monthly - Worked closely with department head to solve problems and handle customer concerns - Entered invoices requiring payment and disburse amounts via check or bank draft. EDUCATION HISTORY EASTERN VISAYAS STATE UNIVERSITY Bachelor of Arts in Economics - Vice President, Junior Philippine Economic Society, EVSU Chapter, 2002 - 2003 - President, Book Lovers Club, EVSU Chapter,- - President, Agape Campus Mission, EVSU Chapter, 2003 - 2004 - Student Assistant, Library and Administrative Office, EVSU,- FILIPINO VIRTUAL ASSISTANCE ACADEMY - Freelancing Course, GOLD Certificate - Customer Service Representative Course, Training
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