Elmer Dayuja Alcover

I hold a Bachelor of Science in Hospitality Management from Cebu Technological University and have worked extensively in the BPO sector with a focus on technical support and customer service. In my previous role as a Technical Support Advisor at Intuit QuickBooks with Concentrix, I gained substantial experience handling international clients, managing complex and high-volume accounts, and providing first-class service.

My proficiency in QuickBooks Online complements my hands-on experience in managing customer invoices, accounts payable/receivable, payroll processing, and financial reporting. I have developed a strong attention to detail and a critical understanding of bookkeeping best practices. This background has equipped me to efficiently navigate financial statements, tax coordination, and payroll processes, ensuring accuracy and compliance.