Elma Miguel

ELMA B. MIGUEL 54 Almonte St. Vista Verde Executive Village Cainta Rizal-- OBJECTIVE: A dedicated and self-motivated light of the family, with 14 years experience in the BPO industry (both voice and non-voice account). Seeking to expand the experience and grow with the company I work for. I work with passion and dedication to ensure I exceed the set metrics and service expected from me. WORK EXPERIENCE: Upwork Freelancer Non-voice account for web research and online data input. Listing and profile building of a company. Gathering informations about the given company (its website, email, social media accounts, etc.). March 2019– present Remote Staff (Part time) Data Entry Specialist Non-voice account for data entry of a publishing company. We processed the articles thru PAC and ROPS and extract each page of each given task. Basically, this is a copy-paste type of work. March 2015– present Jakenpoy.com Content Officer Non-voice account. We provide questionnaires for an educational gaming site. I was assigned to do English, Filipino and AP sets of questions. June 2011-September 2012 Transcom Worlwide Non-voice account. We manually provisioned cable boxes under Comcast. Our main job was to enter serial numbers of each cable boxes onto MS excel. August 2008-January 2011 Epixtar Telephone Sales Representative We sell credit cards all over USA. February 2006-May 2008 Air Relay Corporation Telephone Sales Representative We sell credit cards all over USA. May 2005-February 2006 Maries Christian School Teacher I handled all the English subjects of the Highschool department. April 2004-May 2005 CHARACTER REFERENCE Available upon request EDUCATIONAL BACKGROUND Cainta Catholic College BSED Major in English June 2000-March 2004 Faith Christian School June 1996-March 1999 Faith Christian School June 1990 – March 1996 I hereby certify that the above information is true and correct. Elma B. Miguel