ELLICE NIKKA FRANCIA MUAÑA-SAVEDIA
-| - | Bulacan, PH 3000 | linkedin.com/in/ellicenikkafranciamuana
Summary
Over 4 years of experience in recruitment resourcing, with expertise in IT and non-IT fields.
Proven ability to create job orders, understand job descriptions, source candidates, and manage full-cycle recruitment.
Experienced in managing Customer Relationship Management (CRM) and Applicant Tracking System (ATS) softwares to track leads and sales opportunities, analyze data, and improve performance.
Proficient in conducting market research to identify new leads and opportunities.
Strong background in customer support and email handling.
Possesses excellent communication skills and a passion for building and maintaining strong client relationships.
Successfully worked with clients in the US, AU, and UK.
Experienced in outbound calling and LinkedIn lead generation.
Skills
Customer Service
Client Management
Client Presentation
Client Relations
Business Development
Account Management
IT and Non-IT Recruitment (Blue Collared and White Collared Staff)
Resume Screening
Interviewing
Admin Tasks (Email Management, Appointment Setting, Lead Generation, Candidate Follow-Ups, Cold Calling)
Full Cycle Recruiting
CRM and ATS Administration (Salesforce, JobAdder, HubSpot, Notion, Crelate, HireEZ)
Job Boards Management (LinkedIn RPS, Dice, Monster, CareerBuilder)
Basic Editing (Canva)
Basic knowledge of creating and running Facebook Ads
Experience
Recruitment Lead | Brett Fisher Group (Fisher Search Group) | Remote
March 2023 – Current
Spearheads the development and implementation of comprehensive recruitment strategies aligned with business objectives.
Leads and mentors a high-performing recruitment team, fostering a collaborative and growth-oriented culture.
Oversees end-to-end recruitment processes, from job requisition to candidate onboarding, ensuring efficiency and quality.
Looks for new clients, building and nurturing strong relationships. Understands their hiring needs, providing tailored recruitment solutions.
Conducts regular market analyses to stay abreast of industry trends, salary benchmarks, and emerging talent pools.
Implements cutting-edge sourcing techniques to identify and engage top-tier talent in the medical device industry.
Establishes and monitors key performance metrics to drive continuous improvement in recruitment processes and team performance.
Contributes to the enhancement of Fisher Search Group's employer brand through effective recruitment marketing and candidate experience initiatives.
Stays abreast of industry best practices, evolving recruitment technologies, and talent acquisition trends to ensure a competitive edge in the market.
Recruitment Resourcer | Synergy Placements | Remote
June 2022 – August 2023
Sourced candidates through social media platforms, validating suitability for available positions.
Managed interview process on behalf of clients and candidates, maintaining appropriate confidentiality with both parties.
Used outstanding communication and networking abilities to develop and maintain key industry partnerships.
Advertised and managed position listings, organizing interviews with suitable candidates.
Interviewed potential candidates, taking accurate notes to determine suitability for available positions.
Headhunted candidates by identifying and approaching targeted individuals to client specifications.
Used candidate databases to match the right person to client role requirements.
Briefed candidates about responsibilities, salary and benefits of jobs.
Resource Manager / Technical Recruiter | Bayforce | Remote
September 2021 – May 2022
Bayforce is a full-service IT consulting firm focused on SAP, IT, and Salesforce solutions. Since 1996 we’ve been dedicated to helping organizations find the very best U.S.-based talent and maximize their enterprise technology investments. Whether with technology that interfaces with SAP and Salesforce or standalone IT applications, our services and solutions support every phase of the IT application lifecycle with a level of care and quality of service that simply cannot be matched. From planning, assessments, and implementations to recruiting, staffing, and ongoing support in both the cloud and on-premises, working with Bayforce promises unparalleled quality.
As an IT Resource Manager, I am responsible for identifying and qualifying IT talent for our customers and working with our consultants to ensure they succeed and thrive on our projects.
Technical Recruiter | PSG Global Solutions | Remote
January 2020 – September 2021
Source resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company websites, etc.
Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews.
Set up interviews between candidates and hiring managers.
Involved in recruiting passive candidates, through phone calls, emails, and general relationship-building.
After evaluating market conditions, make recommendations on other candidate pools and recruiting techniques.
Financial Advisor | Sun Life | Freelance
March 2019 – July 2021
Worked in the largest and top insurance company in the country.
Helped people in securing their future by providing products that best fit their needs.
Advocated financial freedom.
Found potential clients through cold calls and other means.
Scheduled appointments with potential clients or prospects to conduct free financial planning sessions to assess and help clients with their cash flow and budget.
Credit Bureau Disputes Analyst | Alorica | Quezon City, PH
June 2016 – October 2019
Handled one of the financial institutions in the US, which originated in the UK.
Updated and reviewed customers' information in their credit reports.
Was responsible for reviewing and verifying customers' identities to avoid identity theft and fraud.
Handled and resolved dispute cases regarding card liability and basic information such as late or delinquency reports.
Education
Bulacan State University | Bulacan, PH
BA Mass Communications Major in Broadcasting
May 2016
