Ellen May Pangilinan

As a seasoned Personal Assistant with a track record of 8 months, I excel in managing schedules, coordinating appointments, and handling confidential correspondence. My attention to detail, proactive approach, and strong organizational skills allow me to support executives effectively.

With a passion for ensuring seamless operations, I thrive in fast-paced environments. My ability to anticipate needs, maintain discretion, and adapt to dynamic situations makes me an asset to any team.

Having worked in customer service for 1 year and 4 months, I’ve honed my skills in handling inquiries, resolving issues, and ensuring customer satisfaction. My experience spans phone, email, and chat interactions, and I pride myself on exceeding expectations.

I’m adept at de-escalating tense situations, empathizing with customers, and finding creative solutions. My commitment to delivering exceptional service aligns perfectly with the company’s customer-centric values.

I bring a strong work ethic, adaptability, and a positive attitude to every role. My ability to juggle multiple tasks, communicate effectively, and maintain professionalism contributes to a productive and harmonious work environment.

By leveraging my customer service expertise, I aim to enhance customer satisfaction, streamline processes, and contribute to the company’s growth. I’m dedicated to making a meaningful impact.