Ellen Mae Fortaleza

My extensive experience revolves in, Marketing, Sales, Customer Service, and Collections. I am practiced in customer service fit strategies for companies that need to improve their Operational, Marketing and Sales Results. My coaching involves Up-selling, Objection handling, Right Amount of Assertiveness and Great Customer Service all at the same time. I’ve been in the call center industry for 6 years now. And I was able to work with different account including SPRINT in one of the largest call center. Since I have the Experience and Skill Set. I believe that I can fulfill most Customer Service and Sales work. I have a professional comportment and a great drive for success. I look forward to working with you as a customer service specialist and for any additional projects you need assistance with. I am very excited about building a relationship with your company.