Ellah Marie Querikiol

ELLAH MARIE QUERIKIOL Gen. VA /SMM/ Basic WordPress / Executive Asst./ EXPERIENCE WORK PROFESSIONAL SUMMARY An Industrial Engineering undergraduate with extensive Customer experience Service as Research Associate, and Medical Virtual Assistant in Doc Aid Research Analyst of Doctor Lara Fleur in Cebu Doctor’s Hospital 3 years working with Sykes – Panagdait Cebu as a CSR to an International Accounts (US and AUSTRALIA) 1st Account as a CSR is an Australian Account then transferred in US Health Care Account Former Member of Engineering Mathematics Society in USJR Former Member of Dance troupe of Abellana National School Former Member of Engineering Dance Company in USJR Analyst, Virtual SKILLS AND ABILITIES Assistant. TYPING SPEED MEETS THE REQUIRED FAST Quick learner and tech-savvy, I'm proficient in LEVEL, CERTIFICATES OF COMPLETING AN using Canva, Google Suites, FreshDesk, Zendesk. ONLINE COURSE LIKE SOCIAL MEDIA I'm a professional and all-around virtual assistant that can provide high-quality service to your company EDUCATION COLLEGE: Bachelor of Science in Industrial Engineering University of San Jose Recoletos – Main Campus -) Bachelor of Science in Industrial Engineering Don Bosco Technical College -) SECONDARY: Abellana National School -) Osmena Blvd., Cebu City PRIMARY: YLAC Free School -) Jakosalem St., Manalili Cebu City MANAGEMENT, BASIC WORD PRESS, EXECUTIVE ASSISTANT AND GENERAL VIRTUAL ASSISTANT. I AM A SELF-DRIVEN PERSON. CAN DO MULTITASKING EFFICIENTLY ESPECIALLY AT WORK. PERSONAL TRAITS Team work Efficient Creative Leadership skill Independent Problem Solver SUMMARY OF QUALIFICATION Extremely passionate and motivated in whatever I want to do. Strong interpersonal and communication skills and know how to handle and deal with different kinds of people and circumstances. RESPONSIBILITIES Can take calls or answer calls while emailing. Can chat with the customer while documenting or taking down notes. Knowledgeable of the process of Health Care’s billing and payments, deductibles and past due balances. Know how to navigate tools promptly and be a fast learner. Use of Canva Social Media Management Skills General Virtual Assistant Certificate Executive Assistant Course Graduate Basic WordPress Certificate