Ellah Mae San Pedro

ELLAH MAE SAN PEDRO I am a passionate and energetic individual with a love for e-commerce an customer interaction. With hands-on experience in live selling and social media management, I thrive in fast-paced environments where I can connect with customers and assist them in making informed purchasing decisions. My attention to detail and commitment to quality ensure that I deliver the best service possible. CONTACT-- WORK EXPERIENCE Admin and Staff Lolabel's Bagshop 2023 - 2024 Live Selling Assistance: Collaborated with live sellers during engaging sessions on Facebook Live and TikTok, enhancing viewer interaction and driving sales. EDUCATION Invoicing Specialist: Efficiently generated and managed invoices, ensuring customers completed Cavite State University-Tanza Bachelor in Elementary Education (2024 - Present) payments within a 24-hour timeframe. Customer Support: Actively addressed customer inquiries and concerns, fostering positive relationships and ensuring a seamless shopping experience. Quality Assurance: Conducted meticulous SKILLS inspections of products before shipping, guaranteeing that all items were damage-free and met quality standards. - PROFICIENT IN E-COMMERCE PLATFORMS (FACEBOOK, Social Media Management: Developed strategies to TIKTOK, LAZADA, SHOPEE) boost sales through effective management of social - EXCEPTIONAL COMMUNICATION AND CUSTOMER SERVICE media platforms, creating appealing content to SKILLS attract potential customers. - STRONG ORGANIZATIONAL AND MULTITASKING ABILITIES - CREATIVE PROBLEM-SOLVING AND SALES TECHNIQUES - SOCIAL MEDIA MARKETING AND CONTENT CREATION Sales Engagement: Engaged in proactive sales conversations with customers, providing personalized assistance and recommendations to enhance their buying experience.