Ella Vanessa Aparicio Siguenza

Vanessa Aparicio VA TECHNICAL WEB DESING AND DEVELOPMENT Detail-oriented and driven Executive Administrative Assistant with expertise in problem-solving and managing daily office functions. Contact Uniquely qualified to handle VIP visitors and guests. Proficient in MS San Pedro Sula, CR 21101 Office Suite and office communications equipment operations. Results-driven recruitment professional well-versed in talent - sourcing, candidate evaluation, and onboarding processes. vanessaaparicio701@gm Known for fostering collaborative team environments and ail.com delivering on recruitment objectives with precision. Reliable in adapting to evolving organizational requirements and skilled in leveraging data-driven insights to make informed hiring decisions. Skills Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, Talent acquisition and collecting messages to facilitate office communication. Offer negotiation Positive and upbeat with strong relationship-building abilities. Resume screening Work History Applicant tracking systems Job posting optimization Behavioral interviewing 2024-07 - Recruitment Specialist 2025-03 Virtual Latinos, US (Remote) • Reduced time-to-hire with a focus on targeted candidate outreach and timely follow-ups with both candidates and hiring managers. Candidate assessment • Negotiated offer terms effectively, resulting in high acceptance rates among selected Database maintenance Customer relationship management candidates. • Streamlined recruitment processes by implementing effective applicant tracking systems and organizational tools for increased efficiency. Software • Promptly corresponded with applicants and coordinated and conducted interviews. Email Management Tools Advanced PM & CRM Management • Implemented candidate feedback system to refine recruitment processes continually. • Assisted with writing job postings and job descriptions for boards. Good - MS & Google Suit Client Happiness Coordinator Acba Legal Placement Service, California (Remote) • Entered data, generated reports, and Advanced produced tracking documents. • Improved team productivity with regular Digital Files Management communication and progress updates, Advanced fostering a collaborative work environment. • Managed project timelines for successful Calendar Management Tools completion, ensuring milestones were met and deadlines were adhered to. Advanced • Collaborated with department heads to Database Management develop strategic plans aligning with overall company objectives, fostering a unified Advanced approach toward shared goals. • Enhanced customer satisfaction by Writing responding promptly to inquiries and Advanced addressing concerns professionally. • Gathered and organized materials to support operations. • Improved project outcomes with meticulous attention to detail in planning phases, ensuring all requirements were met ahead of deadlines- Customer Service Representative StarTek, Tegucigalpa • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business. • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts. • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information. • Responded to customer requests for products, services, and company information. • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike. • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues. • Developed strong product knowledge to provide informed recommendations based on individual customer needs. • Contributed to sales growth by upselling products and services based on individual customer requirements. • Exceeded performance metrics consistently, earning recognition as a top performer within the team- DEVELOPER JUNIOR Registro Nacional De Las Personas, Tegucigalpa, Honduras • Worked closely with clients to gather requirements and translate them into technical specifications for implementation. • Continuously updated skills through training courses, workshops, and self-study—staying current on industry trends and emerging technologies. • Collaborated with cross-functional teams to ensure seamless integration of new features. • Developed software for desktop and mobile operating systems. • Collaborated on stages of systems development lifecycle from requirement gathering to production releases. • Debugged complex software issues, leading to a more stable product release. Education 2019-11 AA in Web Development & Desing: Computer And Information Systems CEUTEC - Tegucigalpa, Honduras