Drawing from 3 years in the dynamic BPO industry, I excel in customer service and sales, ensuring clients receive the best products and services. As a customer service representative, my skills encompass active listening, creativity, empathy, conflict resolution, friendliness, quick thinking, patience, technical knowledge, the ability to respond quickly, professionalism, initiative, the capacity to build trust and establish a connection with customers, and the ability to manage the work environment and lead a team. I am detail-oriented, organized, and precise. I thrive in fast-paced environments to meet tight deadlines and excel as a team player.