Ella Mae C. Tolentino

I have a strong academic background in the field of communication. I am ambitious person, eager to learn and evolving in profession. I am patient, empathetic, and has a positive attitude towards my job. I'm resilient and adaptable, I can easily absorb changes in the environment when they are required by my duties. I worked in a BPO industry for almost 6 and half years in a US healthcare account. I was able to develop my professional skills in Medical Billing, such as insurance verification, Ar follow up , denial management, posting payments,email handling, inbound and outbound calls. I've been an AR follow up and collections representative for almost 7 years and. 2 years of it being an end to end biller.