Elkana Yero Garba

I have more than Sic years experience in sectors like Telecomms, Fintech and Advocacy working as Customer service representatives,Telemarketer,Client realationship and have grown to be a leader Training and checking Quality of work for tenured agents and onboarding of new hires through their nesting period.

I understand how to check for opportunities in both tenured and nesting agents while bridging every knowledge gap directly as one on one coaching or indirectly through general random barging of calls amongst other methods of improving oving agents.

I have honed and developed my soft skills and emotional intelligence which has helped me grow from an agent to a Leader.