Elizabeth Webb

Elizabeth Webb Reading, PA- https://www.linkedin.com/in/lizwebbhrpro/ SUMMARY: Business savvy, results-driven & hands-on Human Resources Professional with progressive experience across multiple industries. Demonstrated success with the broad scope of HR functions, both strategic and tactical. Reduce costs and enhance company performance through excellence in Human Capital Management while utilizing an agile approach to change management. EXPERIENCE Mentor, Big Brothers Big Sisters, Berks County, PA 2018 – Present Director of HR, Progressive Business Publications, Malvern, PA 2010 – 2020 POSITION ELIMINATED Mid-sized, privately-held, national company providing b2b information services & training solutions. • Reporting to C-Level, developed & implemented annual HR strategic plan aligned with core business objectives. Led all HR - corporate & up to 12 offsite call centers - incorporating HCM best practices. • Modernized performance management program & practices. Results included increased frequency & effectiveness of performance feedback; improved impact on business strategy via annual performance goal setting / attainment; a more disciplined approach to career development for our employees. • Achieved high quality talent acquisition strategy & execution aligned w/ co. bottom-line growth goals. Attracted top-tier, "passive" talent via extensive headhunting/networking. Results: Saved co. hundreds of thousands of dollars in recruitment agency fees to fill senior level & hard to fill positions. • Developed/implemented structured salary ranges. Completed internal & external pay equity analyses. Results included rectifying internal protected class pay inequities & reducing unwanted turnover via increasing market pay competitiveness. • Created & implemented comprehensive new hire onboarding program branded as “Journeys.” Installed online onboarding via Ceridian Dayforce. Results included modernizing & enhancing the new hire onboarding experience; increased positive scores on employee onboarding surveys. • Introduced successful employee engagement & communications programs. Results included helping restore executive leadership credibility & employee morale, reduction in voluntary turnover and increased productivity. Regional Human Resources Director, School Specialty, Inc., Lancaster, PA 2007 - 2010 National leader in education products. My divisions included Childcraft office; 400,000 sq. ft. distribution center / large scale supply chain operations; Teacher’s Media office; a manufacturing site; & national sales force. $2B, public co. when I was hired. • Reporting to Corporate VP of HR, was accountable for HR function of multiple divisions in PA, NY & KS. Contributed to the development of organization-wide HR programs and integrated these to achieve strategic business goals & operational objectives. Managed up to 3 HR employees. • Reduced safety violations and workers’ compensation costs by 20% in DC & manufacturing sites. • Achieved corporate goals to staff 400,000 sq. ft. distribution center operation with up to 800 seasonal hires annually. Results: Distribution centers had headcount needed to achieve supply chain KPIs. 1 Elizabeth Webb • Business partner & trusted advisor to the company's field operations & frontline managers. • Involved extensively in cross-divisional business reorganizations. Shut down multiple work sites achieving result of zero legal claims against the co. • Consistently selected by CHRO for special taskforce to develop/implement HR best practices across the organization, including revamped performance management & compensation programs. Human Resources Manager, The Home Depot, PA 2003 - 2007 Fortune 13 leader in home improvement & 2nd largest U.S. retailer during my tenure. • Collaborated w/ management teams on business strategy, operational practices & leveraging human capital for competitive advantage. This resulted in surpassing sales & profit goals by 10% annually. • Reduced turnover by 13% and employee formal grievances by 15% in large-scale, frenetic environment. • Employer-of-choice survey scores increased 8% over 2-year period, achieving best metric in the district. • Increased annualized employee training throughput from 45% to 95%. • Selected by company’s CHRO from 2000 national HR peers to join 20 colleagues on special project council. Recognized by regional VP of store operations for outstanding job performance. Director of HR, Havas Group, formally Euro RSCG Devon Direct, Berwyn, PA Devon Direct was national leader in direct marketing and advertising on INC 500 list during my tenure. • Built high caliber HR dept. from ground zero within highly entrepreneurial, dynamic environment. Led all HR; hired & managed up to 4 HR staff. Reported directly to CEO & served as Executive Committee member. EDUCATION Master’s Degree Program, Villanova University, Villanova, PA Completed ALL courses for master’s degree in Human Resource Development; 3.9 GPA Accounting 101 course - grade A, Villanova University BA, Sociology, Univ of Houston, Houston, TX - Phi Beta Kappa Honor Society, Golden Key National Honor Society SKILLS & COMPETENCIES HR Strategy & Planning * Business Acumen Talent Acquisition / Recruitment & Staffing Total Rewards / Compensation & Benefits Talent Development / Training & Coaching Performance Management * Safety / Workers’ Comp Leadership * Communication * Trusted Advisor Employee Engagement * Employee Relations Compliance * Employment Law * Policy Development TECHNOLOGY Ceridian Dayforce HRIS. Predictive Index & DISC Certified. Advanced w/ LinkedIn. Microsoft Office, PeopleSoft. SHRM - Society for Human Resource Management member. 2