Elizabeth Roberts

Elizabeth Roberts Austin, TX - |- Training Specialist with over 15 years of experience, well-versed in leading group training programs dedicated to transforming employee performance and team effectiveness. Areas of expertise include: Classroom and Virtual Training | Emotional Intelligence | Leadership | Train the Trainer | System Training | Time Management | Strategic Planning | Change Management EMR CONSULTING, LLC – Self Employed 2009 – Partnered with top companies such as Lockheed Martin, Morgan Stanley, M&T Bank and Columbia Sportswear to manage change through training implementation, planning, trainer management and facilitation throughout the US. Taught 2000+ employees and end users from management, sales, compliance officers, human resources, engineering, and support staff during implement phase of a variety of projects to ensure smooth transitions to new systems and policies. Facilitated both customized and standard training solutions for employee leadership training resulting in increased job performance and increased retention rate in departments where leaders received training. Selected to train, develop and coach incoming contract and full-time trainers for multiple companies resulting in effective training deployment. FORESTERS FINANCIAL (company was bought out) 2018 – 2019 Lead Talent Acquisition Specialist Regional Training Specialist Hired as a Talent Acquisition Specialist to source, interview and coordinate the hiring process of Financial Representatives for 6 offices. Promoted to Lead Talent Acquisition Specialist after exceeding hiring expectations and retention goals. Managed and trained 3 talent acquisition specialists while also managing a region of 12 offices. Promoted to Regional Training Specialist to conduct new hire training, train established employees and update training materials. Areas of training included technology systems, financial products, soft skills and LIMRA based sales training. AMERICAN WOODMARK 2017 – 2018 Training Manager and Leadership Training Specialist Hired as the training manager to improve training completion average, hire and train OTJ trainers and facilitated leadership and personal development skill courses for a manufacturing plant of over 600 employees. Trained and developed team leaders and high potentials in areas soft skills, team building, emotional intelligence, time management, setting goals, and effective communications resulting in decreased attrition and increased employee production. Took training completion from an average of 83% to over 96% consistently within 3 months. Prepared, scheduled and implemented a segment of the Career Orientation and Development program for new college graduates Hired, developed, coached and managed a team of 5 onsite trainers across 3 shifts Evaluated instructor performance and the effectiveness of training programs, provided feedback and coaching for improvement Implementation of Cornerstone LMS system Establish and maintain LMS courses, classes, and enrollments for all assigned programs. Manage the development and execution of communication materials including materials design, development and production for all assigned programs. Ensure all training materials are consistent, up to date and in line with larger training goals and initiatives PROTECTIVE LIFE - Divisional Life Consultant, External Wholesaler (company closed the division) Brought on board to round out advanced financial planning training for the life insurance wholesale team and to work directly with independent contractors in the development of their life insurance planning business. Researched, developed and delivered advance training programs companywide for internal departments, peers and external business partners resulting in increased policy face amount and number of policies sold company wide. Appointed by management to mentor, train and coach peers on sales, advanced planning and business development within 3 months of hire Developed a new 4 state territory of external business partners from scratch reaching over $1million in product sales in less than 6 months. EDUCATION AND TRAINING MA, Counseling Psychology, Dallas Baptist University, Dallas, TX BA, Psychology-with a Minor in Business, University of Texas, Austin, TX Certification, Business Foundations, University of Texas, Austin, TX High Performance Academy Masters Course, Executive Coaching Certification, Life Coach