Elizabeth Oduor

Elizabeth Oduor Kenyan |Eldoret, | --| https://www.linkedin.com/in/oduor-elizabeth/ SUMMARY ● Tech-savvy Office Administrator ● Excels in providing exceptional c u s t o m e r s e r v i c e a n d assisting managers with their administrative work. ● Excellent team player who is result oriented. EDUCATION ALX (African Leadership University) – Online Intensive Virtual Assistant Training St. Paul's University – Limuru, Kenya Diploma in Business Information Technology - September 2022 – November 2022 September 2013 – May 2015 WORK EXPERIENCE ChiroWa Holdings Ltd - An Online Company August 2022 - To date Office Administrator – Eldoret, Kenya ● Increased team performance by 10% by closely monitoring the work of each staff and offering motivational support ● Develops and optimizes work schedule to cover expected work loads ● Successfully developed ways of increasing efficiency in company processes and improving customer service experience Kingdom Excellence Assembly July 2016 - March 2022 Administrative Assistant – Eldoret, Kenya ● Successfully tracked expenses for a building project that lasted for one year and submitted monthly reports. ● Saved 10% on office expenses and Executives’ personal shopping by doing thorough market research before doing purchases. ● Managed and organized computer files, sensitive documents and office supplies ● Scheduled meetings for the executives using google sheets Customer Relations Officer January 2016 - June 2016 Alphax College – Eldoret, Kenya ● Gave excellent customer service to clients and increased revenue by 7% because of referrals from satisfied customers. ● Skillfully handled a difficult support staff who later successfully changed his attitude toward work and began to build healthy relationships with colleagues. SKILLS Organization Prioritization Email Management Communication Time management Customer relations INTERESTS Visiting parks Travel Reading LANGUAGES Kiswahili - Native English - Fluent