Elizabeth Njoroge
$8/hr
Customer Service & IT Support | CRM, Troubleshooting, Python, React, Flask and remote solutions
- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Location:
- Nairobi, Nairobi, Kenya
- Experience:
- 5 years
Chat template
CHAT
Hi, my Wi-Fi keeps disconnecting. Can you
help?
Hi Natalie, thank you for reaching out. I’ll be
glad to help you fix this. Let’s start with a
quick check, are other devices also
disconnecting, or just this one?
Just my laptop, my phone works fine.
👍
Got it , that means the issue is likely with your laptop settings. Please try
the following:
1. Forget the Wi-Fi network and reconnect by entering the password again.
2.If it still disconnects, restart your router and laptop.
3. Update your Wi-Fi driver (Windows: Device Manager → Network
Adapter).
@Elizabeth Njoroge
Okay, I reconnected and updated the driver. It
seems stable now.
🎉
Excellent! Glad to hear it’s working. If the issue
comes back, you can reset your network settings, or
feel free to reach out again anytime.
Thank you for the quick help!
You’re welcome , happy to assist! Have a great day
ahead.
@Elizabeth Njoroge
