Elizabeth Njagi

ELIZABETH NJAGI Virtual Assistant -| https://www.linkedin.com/in/elizabeth-njagi/ Nairobi, Kenya | - Certified Executive Business Assistant and results-driven Virtual Administrative Assistant with proven success supporting clients remotely. Experienced in calendar and inbox management, data entry, online research, scheduling, and customer service. Adept at working independently across global time zones. Work Experience VIRTUAL ADMINISTRATIVE ASSISTANT Dec 2022 - Present Business owner | Remote Optimizing executive schedules by managing calendars and emails, coordinating 50 meetings, and making travel arrangements each month for senior management. Supporting multiple international clients by managing inboxes, calendars, and project deadlines across U.S. and EMEA time zones. Coordinating events and personal tasks for executives, such as organizing business conferences and securing venues. Scheduling and coordinating over 30 meetings and events per week with zero missed appointments. Conducting extensive online research and compiled detailed reports and data summaries for 50+ projects. Manage day to day administrative tasks for a team of executives. Coordinating appointments, meetings, and clients schedule efficiently. Managing data entry tasks in Google Sheets and Excel with 99% accuracy. Providing timely responses to over 100 client emails and inquiries weekly, maintaining a 98% client satisfaction rate. Filling and data entry of over 50 copies per day of files in the data tracking systems and spreadsheets. Led invoicing automation project that reduced processing time by 25%, improving financial efficiency and accuracy. Volunteer Experience Virtual Admin Assistant| Data Entry Clerk May 2025 - Present ActUp Africa Assisting the nonprofit’s team with internal communications, project scheduling, and database updates. Drafting emails, meeting minutes, and managed project timelines for community outreach events. Creating and maintaining a virtual filing system that improved document accessibility by 60%. Supporting webinar and online event coordination, helping engage 100+ participants virtually. Scheduling travel and tracked monthly expenses, reducing reimbursement delays by 25%. Collaborating with cross-functional teams, contributing to successful delivery of 3 major health awareness campaigns. Handled sensitive financial client data with strict confidentiality. References provided upon request. Core Skills Project Management, Budget Management and, Financial Reporting, Scheduling and Calendar, Management, Knowledge Management, Systems (Google Workspace, Microsoft office), Procurement and Vendor, Management, Data Analysis and, Reconciliation, Document Preparation and File, Organization, Payment Processing and, Financial Tracking, Strong Written and Verbal, Communication, Attention to Detail, Multitasking and Time, Management, Adaptability and Problem-, Solving, Collaboration and Teamwork, Cross-Cultural Communication, AI, microsoft office suite, Accounting, Global Talent Acquisition, communication tools, basic bookkeeping, Customer Service, presentations, researching, powerpoint, CRM tools, trello, slack, excel, asana, zoom, ability to work independently, confidential information, handle multiple tasks, schedule meetings, reliability, verbal and written communication skills, social media management, business communications, continuous improvement, Account Management, technical support, customer support, Human Resources, data collection, data management, content writing, Research Skills, video editing, Marketing, sales, problem solver, solve complex problems, organizational skills, provide guidance, Problem Solving, tech savvy, Mentoring, motivated, creative, friendly Education Mount Kenya University May 2021 - Aug 2025 Diploma Health Records and Information Technology Languages English (Fluent) Certificates Certificate of Honors in Virtual assistant Dec 2022 Certified Executive Business Assistant May 2025 Data Entry Clerk May 2025 Certificate in Soft Skills Zoom Training Kenya Mar 2025 Global AI digital Creator with AI Career Essentials tools Sep 2025 alx_africa Institute of Management, Technology and Finance EduCourse South Africa BrighterMonday Kenya alx_africa Money Skills Absa Group May 2025