Elizabeth Nichols

Elizabeth Eileen Nichols Eugene, OR--Highlights and Qualifications • • • • • • Computer savvy including proficiency in QuickBooks and Microsoft Office Programs Current working knowledge of ACT Contact Manager program Thrive in a busy production environment Self-motivated and self-starter Some post Administrative Professional classes from Lane Community College Longevity and loyalty to employers Experience Huey and Sons Roofing, November 2017 – June 2018: Office Clerk • Answering Phones • Process credit card and check transactions • Maintain office supply inventory • Scheduling • Billing/invoicing with QuickBooks • Payroll with QuickBooks Looking Glass Center Point School, January 2013 –November 2017: Secretary III/Billing Coordinator • Answer multi-line phones employing good techniques, giving correct and prompt response to requests for information and referral, properly routing calls, writing down accurate messages • Greet clients and guests professionally and courteously • Serve as liaison in a competent and diplomatic manner with staff, the public, and other agency programs • Update client information database. • Use Word to keyboard dictation, correspondence, intakes, and other typing tasks as directed • Produce and distribute program’s quarterly newsletter and annual partner appreciation brochures • Maintain office forms and filing system • File information as appropriate • Handle all mail responsibilities maintaining office equipment (copier, fax, computer, etc.) in working order • Distribute incoming “shuttle” mail and prepares outgoing “shuttle” mail • Take minutes for weekly staff meeting • Run errands • Account Receivable: responsible for all education and mental health billing. • Reconcile and analyze all accounts, making necessary adjustments. Handles inquiries regarding all accounts. • Make collection calls on delinquent accounts • Coordinate the exchange of all accounting information with the Administrative Office • Complete monthly revenue reports • Compose & edit basic correspondence References Adam Gold Former Supervisor - Alicia Bongen Former Coworker - Aeden Delanea Former Coworker -