I have over seven years of remote work experience in three key areas: Administrative Support, Project Management, and Marketing.
Administrative Support:
- Served as an Account Manager and Customer Success Agent.
- Managed vendor relationships and provided HR support.
- Scheduled, organized, and hosted meetings, along with managing appointments and daily agendas.
- Created travel itineraries, including flight bookings and hotel reservations.
Project Management:
- Acted as the primary point of contact for third-party vendors, overseeing tasks from initial contact and quoting to scheduling, payment confirmations, and job signoff.
- Completed contractor packages and ensured compliance with job requirements.
- Assigned tasks to warehouse teams and coordinated additional staff as needed.
- Handled workers' compensation audits and various administrative tasks.
Marketing:
- Conducted content research and managed social media platforms.
- Created and curated content for Facebook, Instagram, Twitter, LinkedIn, YouTube, Pinterest, and various blogs.
- Edited photos and videos, along with transcription and translation services (English to Spanish).
I am proficient in tools such as Monday, Slack, Asana, Trello, Zendesk, Google Suite, and Microsoft Office. I have extensive experience interacting with customers and potential clients via email, phone, live chat, and social media.
As an organized, detail-oriented, and proactive individual, I thrive on new challenges that push me beyond my comfort zone. I am creative, outgoing, and charismatic, qualities that enable me to connect effectively with others.