Elizabeth Mbuk

ELIZABETH MBUK Executive Administrative Assistant My Contact-- Elizabeth Mbuk Skills and Extras Executive Support Calendar Organization Communication Time Management Email Management Attention to Detail Confidentiality Collaboration Administrative Support Expense Report Travel Arrangements Client Relations Problem-Solving Multitasking Organization Lead Generation Document Preparation Presentation Preparation Customer Service Scheduling Virtual Assistance Tools and Software Google Suite Airtable Zapier Dropbox Slack Expensify Quickbooks Microsoft Office HubSpot Zoho CRM Trello Monday.com ClickUp Canva Education Bachelor's Degree Communication and Media Studies Completed in 2023 About Me Executive Administrative Assistant with 5 years of experience providing top-notch administrative support across diverse industries to busy professionals, CEOs and organizations. Proficient in calendar management, travel coordination, client relations, and leveraging technology for seamless collaboration. Known for proactive problem-solving, attention to detail, and exceeding client expectations. Professional Experience Executive Assistant - Dubril Oil 03/2021 – 12/2023 Key responsibilities: Streamlined executives' calendars, resulting in a 20% increase in meeting efficiency. Set over 100 appointments per month for executives, enhancing their productivity and optimizing time utilization by 10%. Negotiated travel bookings for executives, saving the company 15% on travel expenses while securing high-quality accommodations and transportation options. Prepared presentations and reports for meetings, which contributed to a 15% improvement in decision-making processes. Managed confidential information with utmost discretion, maintaining a perfect record of 100% confidentiality and integrity. Administrative Coordinator (Freelancer) 07/2020 – 04/2023 Key responsibilities: Provided research assistance and logistical support for special projects, contributing to a 20% increase in project efficiency. Managed incoming inquiries, directing calls and emails efficiently, resulting in improved response times. Assisted in planning and executing company events, resulting in increased employee engagement and satisfaction. Implemented email management strategies that improved response time by 25%. Virtual Assistant - Rose Realty LLC 10/2019 - 05/2021 Key responsibilities: Coordinated travel arrangements, including flights, accommodations, and itineraries, resulting in seamless travel experiences. Achieved a 98% accuracy rate in data entry and document preparation, resulting in operational efficiency. Handled correspondence, emails, and phone calls with professionalism and promptness, ensuring timely responses to inquiries and requests. Implemented organizational systems and processes that led to a 20% increase in workflow efficiency, resulting in heightened productivity and client satisfaction.