Elizabeth Manalo

ELIZABETH I. MANALO Address: #369 Bagong Pook, Rosario, Batangas Email:-Mobile:- Career Objective: To seek a job that is suitable to my acquired knowledge, and to work with an establishment where I can use my special skills and abilities essential to the achievement of the company’s goal and vision, and to develop further my talents for continuous improvement. COMPUTER SKILLS   Proficient in MS Applications (Word, Office, Excel, PowerPoint, MS Project, SharePoint, Teams and Outlook) Internet Applications, Servant Salamander, AS400, ERP, Banner, Oracle, SAP, MyWizard, Ariba Buy Now, ServiceNow, ITIL, Workday Professional Experience: Finance Analyst / Commercial Operations Analyst |Accenture, Inc. | July 26, 2021 - December 15, 2023 | Work From Home Set-up  Project Management  MyWizard (Metrics and Narratives Submission Follow up and Tracking across the project accounts) - Project Delivery Business Review Calls with executives including leadership (meeting logistics, minutes of the meeting and action tracker follow up) - Primary back up for Client Data Protection (CDP) Status tracking, follow up and reporting for the project Accounts - Other Administrative Tasks (TQ Training, DL/SA Certifications, H&PS Contract List & POC Review (monthly) - Calendar Management/Scheduling, Email/Inbox Management, Data Management, Generating Report  Account Management - Financial Management (procurement and invoicing with 3rd party vendor, billing to client) - Client Data Protection (Control follow up, validation and compliance monitoring) - Other Administrative Tasks  Resource Management – Onboarding/Offboarding, Delivery Operation Control, Client Data Protection and Distribution List reconciliation & management. Daily/Weekly/Montly Report update. Creates role demands in MyScheduling. Communicate with the resources and line managers. Process onboarding & Offboarding of resources and access management. Monitoring of timesheets of resources.  Support project by maintaining project documents such as Training Records and Contact list. Assist in Resource Management – Onboarding/Offboarding. Monitoring of attendance. Report Management, Time and Workplan Management, Program/Project Status Reporting, generate daily report for Incident Tickets (ITIL), Incident management, and facilitate resource in Abacus/Smart management.  Financial Management – Creating Purchase Request, Purchase Order and monitoring of Invoice. Tracking of financial transactions and managing procurement process. Administrative Aide VI |Batangas State University | January 28, 2020 – June 27, 2020 | Batangas City  Forwarding of official letters concerning the office’s communications.  Compiling, copying, filling, and sorting of the office’s record of activities and transactions:  Receiving of and photocopying of documents, facsimiles, and letters.  Maintaining record of the incoming and outgoing documents.  Locating the whereabouts of personnel and clients who may have been involved in the daily transactions of the office.  Assisting the immediate supervisor in the preparation of travel itineraries, reimbursements and trip tickets for official businesses.  Organizing filed documents, photocopying of documents.  Answering telephone calls and taking down messages for relaying to the immediate supervisor or staff concerned; and doing tasks as may be assigned by the immediate supervisor. Office Assistant |JGC Philippines Inc. | August 29, 2017 – January 3, 2018 | Alabang, Muntinlupa City  Generating/input attendance of the employee into the system every cut off.  Controls consumables request for office supplies.  Answer phone calls and redirect them when necessary.  Manage daily/weekly/monthly agenda and arrange new meetings and appointments of employees and arrange room reservation.  File and update contact information of employees in the photobook.  Facilitates car/restaurants reservation of the employee.  Assist immediate superior in the execution of employee relations programs such as meeting.  Assist new employee on the necessary office equipment and company pre-requisite.  Prepares Reimbursement, Petty Cash, Cash Advance, and request for payment. Secretary| Al Arabia for Safety & Security LLC (Juma Al Majid)|March 20, 2016 – May 25, 2017|Abu Dhabi, UAE  Managing the reception area. Completes requests by greeting customers, in person or on the telephone.  Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.  Receiving inquiries tender or job in hand by phone and forwarding it to the concern person.  Updating inquiries to the client and sending quotation to the clients.  Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.  Facilitating on board activities such as booking of air tickets of the employee.  Preparing Reimbursements, Petty Cash, Receiving delivery Note.  Maintaining diaries, taking messages and typing and word processing.  Arranging appointments and meetings of the Manager.  Ensure that personnel files and managing databases are properly maintained and kept confidentially.  Preparing Internal Memos, letters, correspondence & replying to them accordingly.  Handling Annual Leave Application, Sick Leave, Maternity leave, Paternity, and Notice of Joining.  Coordinate with HR Department for the timely proceeding of employee renewal of visa, Emirates ID, insurance card and Labor card work contract and updating the same in the HR Reports.  Checking & verifying docs submitted by the new joiner at the time of induction.  Tracking/Filing/Updating the info of the medical enrolled employees.  Responsible to carry out all internal & external communications of the division according to their needs. Customer Service Representative - Back of House|Teletech Customer Care Management Philippines April 6, 2015 – December 2, 2015|Robinsons Place Lipa City, Batangas  Receives processes and verifies the accuracy of work orders in utilizing the organization’s mainframe systems and customer purchase orders. Process orders, errors, billing, cancellations, and other queries.  Maintains customer records by updating account information.  Prepares product or service reports by collecting and analyzing customer information.  Contributes to team effort by accomplishing related results as needed. Administrative Assistant|Prince Mohammad Bin Fahd University|Deanship of Registration & Enrollment April 28, 2014 - January 12, 2015|Alkhobar, Saudi Arabia  Acts as Registration Officer  Creating master course schedule every semester and scheduling of room Assignment to the Faculty.  Registration of Preparatory Program Students and Continuing Education Students into the system.  Processing of students documents like Course Withdrawal, Administrative Course Withdrawal, Complete Withdrawal, Request of Transcript of Records, Clearance, Adding/Dropping, Change of Specialization, Leave of Absence, Reinstatement, Change of Grade, IELTS/TOEFL.  Generating report to the system.  Prepare and manage Correspondence, e-mails and other office related documents.  Organize and coordinate reservation of rooms booking of the faculty.  Processing of Grade Roster and Clearance of Faculty.  Proctoring of Examinations. College Secretary|Lyceum of the Philippines University-Laguna|College of Engineering Department August 1, 2013 – April 25, 2014|Makiling, Calamba, Laguna  Drafts, encodes/types correspondence and other assigned materials/reports.  Entertains visitors and assists them in their transactions with the immediate superior.  Compliance with instructions and required decision actions directed by the superior.  Receives and records incoming communication; dispatches outgoing communication.  Performs job functions consistent with the institution's vision and mission statements and shared values system.  Coordinates appointments and schedules of the superior; makes travel arrangements when needed; prepares materials that may be required by the superior for such appointments and engagement.  Places and answers telephone calls and facsimile machine and electronic mail messages; relays written communication or messages received on the telephone to person concerned.  Arranges for meetings initiated by the superior, takes down notes of such meetings and prepares minutes; distributes copies to those requiring information as contained therein or those affected by decisions arrived at during such meetings.  Acts as data and documents controller for the office; consolidates links and files documents and records according to established classifications; Keeps updated files with particular emphasis on the maintenance of confidentiality of classification information.  Coordinates and liaises with other departments on specific assignments given by the superior or for the purpose of securing requirements such as information, documents, supplies and materials or to ensure compliance with instructions and required decision actions directed by the superior. Manufacturing Encoder|First Philec Solar Corporation|Production Department August 11, 2009 - December 13, 2012|Tanauan, Batangas  Encoding and updating saw machines, monitoring downtimes and any abnormalities of the machines.  Report and provide accurate data to the superior.  Making saw gap analysis report including the target plan vs. actual outs.  Monitoring attendance, vacation leaves, sick leave, maternity leave and score card.  Order and dispense supply.  Answering phone calls, filling documents and records, and other clerical works. Office Clerk|Honda Philippines Inc.(Liberty Manpower Agency) Maintenance Engineering Department|August 21, 2008 - January 21, 2009|Tanauan, Batangas  Maintains file of all receiving report prepares for future needs. Acts as document controller of the department.  Prepares and print purchase requisition slip, communicate and coordinate to all the signatories within the company and communicate to the local supplier with regards of the requisition’s quotation. Then submit Purchase Requisition Slip to the Purchasing Department.  Prepares request for payment, reimbursement, and cash/advance request.  Prepares hot/cold work permit (entry/access pass) for the company’s contractor and forward it to the FPIP admin office thru fax.  Prepares overtime, monitor attendance, leave records and answers phone calls.  Encode documents, letters, memorandum, and department work instructions as according to draft.  Preparing, organizing and handling of office and factory supplies. Manufacturing Technologist| AMI Semiconductor Philippines, Inc.|Final Visual Inspection – Back End December 19, 2007 – June 19, 2008| Calamba, Laguna  Responsible in the data entry, documentation in regards of IC transaction on PROMIS.  Inspection of IC leads (over all packages)  Manual transfer of IC on cassette for baking process. Data Technician| SPI Technologies – Content & Information Solutions| Content Analysis Transact Department February 12, 2007 – December 18, 2007| Calamba, Laguna  Responsible for accomplishing clerical as well as pre and postproduction activities in accordance of the company’s productivity, accuracy, standards and schedule.  Coding, checking, proofreading, edit checking, random checking  File modification, parsing listing. Educational Attainment: Bachelor of Industrial Technology, (Tertiary) Major in Computer Engineering Batangas State University Alangilan, Batangas - Padre Vicente Garcia Memorial Academy, (Secondary) - Rosario East Central School, (Primary) - Personal Information: Nickname: Date of Birth: Age: Religion: Civil Status: Height: Beth May 18, 1984 40 Born Again Christian Married 5'6 ft. I hereby certify that the above statement is correct to the best of my knowledge. -------------------------------------Elizabeth I. Manalo