Elizabeth Hope Bennett

Elizabeth Bennett -❖ - ❖ Carrboro, North Carolina WORK EXPERIENCE CareCopilot Business Operations Manager -Founding Team ▪ ▪ ▪ ▪ Nov 2021 – March 2022 Remote Envisioning and implementing necessary systems to deliver successful initiatives Partnering and collaborating with Engineering team to execute critical app rollouts within Jira Contributing to the development of the group, company, and user experience via process improvement initiatives. Co-owning the recruitment and selection process of all organization personnel needs. Media Integrations Aug 2020 – Nov 2021 Digital Marketing Specialist Hybrid ▪ Chief team member supporting new client relationship building, account management with existing clients, and managing all account issues including online reputation management. ▪ Client education, software implementation, and special projects. o Platforms including Hootsuite Enterprise, Facebook Business Suite, Birdeye, Textmunication. o Complete eCommerce store build, launch, and maintenance for national weight loss brand (infinite30store.com/) ▪ Managing social media collateral building and campaign execution for over 13 groups ▪ Owning Wordpress maintenance requests Beacon Technologies Oct 2018 – May 2019 Digital Marketing Specialist Greensboro, NC ▪ Writing and editing strategic web copy, style guides, and client personas aligning with keyword research to optimize customer journeys. ▪ Cross training with the tech team to publish within a CMS system via WYSIWYG building blocks and minor coding ▪ Leveraged tracking data to segment target audiences, trigger campaigns, and personalize content. ▪ Optimized social media channels and web pages to improve SEO and usability. Black Apes Realty (Family Owned) March 2007 – Jan 2019 Property Manager Across North Carolina ▪ Consistently maintained long-term (2+ year) residency and 100% occupancy for 20 properties ▪ Managed finances, renovations, acquisition, and legal proceedings in the extended absence of the owners. Medical Justice/eMerit March 2016 – June 2018 Research and Communication Manager Greensboro, NC ▪ Creating HIPAA compliant communication and leading education on best practices for 7 account managers and a portfolio of 500+ doctors. Creating over 1,000 custom communication solutions propelling providers' image through consistent messaging and strategy. ▪ Increased client satisfaction by cutting down turnaround time and reaching 95% resolution rate. Education and Certifications University of North Carolina Charlotte – BA, Political Science – 2014 .