LIZ DETWILER
St. Louis, Missouri |- |-PROFILE
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11+ years of administrative and program assistance experience within fast paced settings.
Proven commitment to service excellence through 6+ years of direct customer service and office administration work.
Proactive organizer, adept at virtual delivery and communication; excels at managing multiple concurrent responsibilities.
Seeking a remote position to utilize my administrative skills to serve a quality organization.
CORE COMPETENCIES & SKILLS
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Communication: high volume email and phone response, addressing inquiries, and concierge customer experience.
Organization: calendar management, booking meetings, travel planning, expense reports, spreadsheets, technological skills.
Event Planning: venue research, vendor liaison, preparation timelines, organization of details and participants.
Interpersonal Skills: enthusiastic, detail-oriented, curious, independent and efficient with time management.
PROFESSIONAL EXPERIENCE
Administrative Coordinator (Internal Title: Rector)
July 2014-June 2022
Division of Student Affairs, University of Notre Dame, Notre Dame, IN
• Provided administrative and program coordination for the Residence Life Department in the Division of Student Affairs.
• Partnered with on campus departments and off campus organizations to provide educational opportunities for students.
• Handled digital calendars and event arrangements including venue rentals, transportation, and dietary needs.
• Managed website and created designs for marketing and informational materials, presentations, and apparel.
• Facilitated clear communication with various committees; scheduled meetings, set agendas, and shared minutes.
• Created and monitored budgets, spreadsheets, and confidential records; analyzed and enhanced best practices and policies.
• Prioritized cross functional collaboration; consulted regularly with students, staff, faculty, and administrators.
• Worked in fully remote capacity for 6+ months during 2020; reported deliverables to multiple leadership teams.
Program Assistant
Appalachia Volunteers Spring Break Program, Boston College, Chestnut Hill, MA
Aug 2012-May 2014
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Assisted the Director of a large, campus-wide, student service program involving complex logistics and travel.
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Organized all participant information, ensuring 400 attendees and 75 leaders completed program requirements.
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Responsibilities included: handling program organization, weekly meeting coordination, preparing and hosting training
modules, managing travel details, administrative tasks, correspondence, and collaboration with off-campus site partners.
Office Assistant
Aug 2011-May 2012
Service Center, Boston College, Chestnut Hill, MA
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Provided administrative support to faculty, staff and students through office administration, event coordination, clerical
tasks, newsletter creation, handling confidential materials, greeting visitors, giving tours and answering phones.
Campus Minister
July 2007-July 2010
University of Missouri at St. Louis, Archdiocese of St. Louis, St. Louis, MO
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Coordinated preparation, implementation and evaluations of all social, service, and fundraising events.
Retreat Coordinator
Saint Xavier University, Chicago, IL
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Supervised leaders, managed events, and created two campus wide retreat programs.
July 2005- May 2007
Customer Service Associate
June 2000 – July 2005
Dave Sinclair Ford Automotive Group, St. Louis, MO
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Operated multi-line telephone switchboard to answer or forward calls, provide information and take messages.
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Directed clients in the lobby; collected payments and balanced large cash drawer; distributed mail, packages and deliveries.
EDUCATION
Bachelor of Arts in Communications
University of Missouri at Columbia, Columbia, MO
May 2005
TECHNICAL SKILLS
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Integrated Scheduling: Set More; You Can Book Me; Google Calendar; Outlook; iCal
Collaboration and Project Management: Google Drive and Suite; Microsoft Office Suite; Mail Merge; Drop Box; Concur
Conference, Presentation, and Video Tools: PowerPoint; Excel; Publisher; Slides; Prezi; Zoom; Skype; Vimeo; YouTube
Digital Design and Team Communication: Canva; Acrobat; Weebly; Slack; GroupMe; WhatsApp; Teams
