ELIZABETH ADA NWANKWO-OBIORAH
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9, Adewunmi Adeleye street, Idimu, Lagos, Nigeria
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LinkedIn
PROFESSIONAL SUMMARY
I am an experienced Virtual Assistant with administrative support, customer service, and sales
background. Completed an 8-week intensive training with ALX, gaining advanced skills in remote work
tools and best practices. Proven success in social media management, data entry, and content creation,
with a strong attention to detail and proficiency in Google Docs, Microsoft Office, and Slack. Committed
to delivering high-quality, efficient virtual assistance to support business operations.
EXPERIENCE
IBERATE
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Data Curator | 2022 - 2023
● Entering new and updating existing information into our database for Artist and Festival profiles,
while maintaining a 95%+ accuracy score.
● Extracting data for computer entry by researching music streaming, event ticketing, and social
media platforms, averaging 1200 completed entities monthly.
● Moderating database, rightly determining entities' status for deletion, inactivity, and eligibility.
HEGAI AND ESTHER COSMETICS
Content Lead & Social Media Executive | 2018 - 2022
● Converted over 30 leads to shoppers daily, through excellent social media ad campaigns.
● Created tailored content on social media pages, achieving wide reach and engagements.
● Grew social media followership on Instagram from 14K to 81K followers.
ARON COSMETICS
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Inside Sales Executive | 2017 - 2018
● Received 80 - 100 inbound calls daily from prospective customers.
● Met and surpassed the daily target of 70% call conversions to raised orders.
● Resolved technical, refund, and delayed shipping issues reported by website users.
● Entered accurate, up-to-date numerical and alphabetical data of all activity taken on leads in
Google Sheets.
EDUCATION
aba College of Technology, 2019 - 2022
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Ordinary National Diploma in Mass Communication.
hiv India Institute of Technology, 2014 - Present
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Bachelor of Art in Journalism and Mass Communication (In view).
SKILLS
● Excellent oral and written communication skills.
● Sales and negotiation skills.
● Proficiency in Google Docs & Sheets, Microsoft Word & Excel.
● Attention to detail.
● Outbound and inbound calling.
● Customer service.
● Proficiency in documentation and data entry.
● Social media management & Ads campaign.