Eliza E. Sacdalan

ELIZA SACDALAN EBAY LISTER, RESEARCHER, CUSTOMER SERVICE, DATA ENTRY, EMAIL, CHAT, APPOINTMENT SETTING, LEAD GENERATION (LINKEDIN) PERSONAL PROFILE PREVIOUS EXPERIENCE Extremely motivated to constantly grow professionally. I am confident in my ability to easily learn and help company to achieved their goals. Product Researcher Homebased ( May 2019- July 2019) CONTACT DETAILS Email:-Skype: azile0206 Linkedin: https://www.linkedin.com/in/elizasacdal an/ Facebook: https://www.facebook.com/eliza.sacdalan Mobile:- MY SKILLS & ABILITIES - Exceptional communication and customer service skill. - The ability to work under pressure and multitask. - The ability to follow instructions and deliver results. - Can easil;y learn system or tools navigation. INTERESTS & HOBBIES I am a local homebaker mainly offers customized cakes, delicacies and desserts. I love to cook and eat. - Researching profitable items on Amazon based on the given criteria by the client Ebay Lister and Product Researcher (Homebased) Ebay store (Australia) Sept 2018 - Dec 2018 - Product sourcing based on clients criteria. - Listing manually and using Webseller Guru. Admin Tasks - Check, monitor and upload tracking numbers for daily orders. - Uploading and compilation of monthly invoices. - Editing promotional codes to boost sales. * Have basic knowledge on some listing tools like Yaballe and DSM. * Knows how to use Zik Analytics, Title Builder for title optimization and newlifeauction for computing ebay and paypal fees. Customer Service Specialist CYBERCITY TELESERVICES (NOW ACQUIRED BY IQOR- Handled inbound calls for sales and order entry. Handled customer service calls that includes inquiry, refund, escalations and cancellations. .Email sending and doing outbound calls as dispatcher. Handled outbound calls for debt collection. (Portfolio Recovery Associates, PRA) PREVIOUS EDUCATION Polytechnic University of the Philippines (Bataan Branch) Bachelor of Science in Information Technology SY- Mariveles Highschool Poblacion ( Mariveles, Bataan) SY 1997 - 2001