Elita Torres

ELITA TORRES Cellular: - Email:- OBJECTIVE: Record setting sales leader skilled in coaching Best Practices and maximizing profit. Fast-track career progression and history of repeated rewards. Committed to providing an atmosphere of exceptional employee morale and impeccable customer service. KEY SKILLS: Strategic Planning Inspirational Leadership Development / Coaching Service Management P & L Management Brand Management People Multi Unit Leadership Customer Detail Oriented EMPLOYMENT May 2018present DISTRICT SALES MANAGER, Banana Republic, a division of Gap Inc. Responsible for leading a portfolio of stores and coach a team of General Managers to deliver an optimal customer and employee experience, operational excellence, merchandising execution, maximum productivity and profitable sales and earnings growth. - Through driving accountability and ensuring consistency within my district, finished 2nd overall in Canada for first year and 1st overall sales comp for second year. Inspired other District Managers and Upper Field leaders as Regional Community Champion to exceed year community goals. - Chosen as Regional Operations Champion for Canada to ensure effective launches of new programs and mobile deployment, through training, setting expectations and reducing variability - Through talent development and portfolio management, achieved highest comp in Region with the following KPI’s; sales over traffic, sales comp %, and conversion Aug 2016May 2018 REGIONAL SALES DIRECTOR, Groupe Dynamite Responsible for maximizing sales and operations for a region containing 4 Districts. Leading Retail function, store networks and sales goals for a total of 43 stores. - Took Territory from last in sales for the company to 3 rd out of 8th in first year. - Currently number 1 Territory YTD in 2017 - Ranked highest loyalty capture Territory in Canada - Only Director chosen for a SCRUM project to rebrand the Garage Banner, working with Design, Visual and Buying department. - Mobilized District Management team to recruit and fill talent meeting Brand Vision July 2012Aug 2016 DISTRICT SALES MANAGER, Reitmans Ltd Responsible to maximize district sales performance, containing 23 stores, by achieving established targets to reach store productivity and profitability. Responsible to support business strategies through integrated competency-based management. - Through consistent focus on employee and team development, filled 10 positions through internal promotions, including 5 Assistant Managers to Store Managers. - Responsible for overseeing the inventory management for Region 1 and 2, consisting of 8 Districts. - District finished number 2 overall in performance out of 25 districts. - Joined in the interview process with the Director of Operations for the selection of a DSM in our Region. Responsible for the training of the selected candidate. - Responsible for the Spectrum program for the region, consisting of 6 districts. This - Sep 2007July 2012 program is a development program to prepare potential ASM’s for the next level. StoreForce Captain representing a Region of 6 districts. Part of the Strategic/Planning Committee and Product Launch Committee for Canada STORE DIRECTOR, The Bay, Rosemere Responsible for the operations of the entire store, including Sales, P&L management, maintaining brand integrity and visual merchandising standards. Recruit, train and Develop sales managers and marketing managers to ensure KPI targets are achieved. - Promoted in April 2012 to a higher volume store after having received Highest Performance rating for Fiscal Year 2011. - Number 1in the company among 90 stores in KPI ranking. A report measuring 10 key KPI indicators. - Through creating an environment of empowered managers and associates, increased Credit Blend of the store to 45.3%, company average was 34.3%. My store was the second highest in the company. - During my last year with the company finished number 1 in the company in KPI ranking, out of 96 stores May 2004Sept 2007 April 2002May 2004 May 1996March 2002 EDUCATION- STORE MANAGER, Old Navy, Marche Central Responsible for the operations of the entire store, including Sales, P&L management, maintaining brand integrity and visual merchandising standards. ACCOUNT EXECUTIVE, SuperPages, St-Laurent - Exceeded company revenue retention quota of 90% and brought it to 109% STORE MANAGER, Future Shop Moncton, New Brunswick Responsible for the operations of the entire store. Manage day to day activities of the sales floor with $1.7 million in inventory and drive sales of over $19 million annually Concordia University, Commerce Major in Management, Minor in Finance Vanier College, Degree (Career Course) Degree in Business Administration HOBBIES In order to feed my passion for personal growth and inspiring others, I created a Blog with the intention to provide a medium that can educate and inspire. I blog about Personal Development, Leadership and the Development of Others. http://www.leadgrowdevelop.com/ PROFESSIONAL TRAINING March 2015. SLII October 2012 Emotional Intelligence Course at Reitmans Ltd. July 2001 Future Shop University- Burnaby, BC, Leadership Development Program, “People and Performance Management”. ENGLISH AND FRENCH SPOKEN AND WRITTEN