Elisha Maku

ELISHA MAKU - |- Executive Assistant SUMMARY Highly focused, dedicated and proactive Executive Assistant with over 3 years’ experience providing high level administrative support and services to executives. Skilled in coordination, project coordination, scheduling, and calendar management. With a proven ability to handle confidential information with discretion. Adept at solving problems, and fostering professional relationships to drive organizational success. SKILLS Confidentiality Leadership Executive communication and correspondence Travel coordination and logistics Calendar and schedule management Proficiency in Microsoft Office Project coordination and research Document preparation and data management Meeting and event planning Time management and multitasking PROFESSIONAL EXPERIENCE Executive Assistant CV Integrated IT Solutions July 2021 – April 2025 ● Provided comprehensive support to Chief Executive Officer, managing a high-volume calendar with competing priorities, scheduling meetings weekly. ● Coordinated domestic and international travel arrangements, including flights, accommodations, and itineraries, with 99% satisfaction and saving cost through strategic planning. ● Ensured seamless planning and event execution, from small meetings to larger corporate gatherings with zero logistical issues or complaints reported ● Acted as a liaison between the executive and internal/external stakeholders, managing communications and fostering relationships with clients, vendors, or board members ● Maintained an accuracy rate of 99% in Preparing documents, formal letters, reports, minutes and presentations using Microsoft office suite with minimal errors ● Maintained an accuracy rate of 99% in office supplies and equipment, working with vendors and ensuring that correct supplies were ordered and received. ● Maintained confidential records and manage sensitive data, implementing strict compliance to improve efficiency. Office Administrator CV Integrated IT Solutions March 2017 - June 2021 ● Ensured 100% compliance with budget allocations for office supplies, demonstrating strong fiscal responsibility ● Maintained a clean and safe working environment, resulting in a 95% satisfaction rate with facility conditions among employees. ● Maintained accurate and up to date filing systems, with 99.9% of files correctly organized and labeled ● Successfully coordinated meetings, events and conferences resulting in a 99% on time event start rate and satisfaction. ● Provided proactive reminders to top level management of important task, schedules and deadlines, resulting in a 95% reduction in missed deadlines and ensuring that they stay on track ● Proactively maintained data accuracy and integrity, resulting in a 45% reduction in data related issues and errors ● Successfully completed 95% of special projects assigned, meeting deadlines and delivering high quality results Administrative Assistant Leadway Assurance January 2013 – April 2016 ● Responded to 99.9% of emails and letters within established timelines, ensuring timely and effective communication ● Maintained a high degree of accuracy in data entry with an error rate of less than 0.1% ● Ensured that 98% of was accurately synced across multiple software systems, including CRM and accounting systems. ● Assisted in planning and executing special projects, including events, trainings, presentation and reports, resulting in a 95% satisfaction rate ● Ensured accurate travel arrangements, with a 99% accuracy rate in booking flights, hotels, and rentals ● Achieved a 90% stakeholder satisfaction rate with scheduling and calendar management, demonstrating effective communication and attention to details ● Implemented efficient expense report processing procedures, resulting in a 25% reduction in processing time and accelerate reimbursements. CERTIFICATIONS ● ● Certificate of Achievement in Administrative Support Professionalism and Business Ethics EDUCATION ● BSc; Economics - Kogi State University June 2012