Elisha Keli Musyoki

ELISHA MUSYOKI Management and Operations Experience: 7 years | Available: 2 Weeks | Location: Outside Kenya-| - ABOUT ME I am a self-starter and able to work independently with little supervision. In my current position, I maintain an exceedingly functional office environment while providing administrative support for a fast paced and customer centric environment. I have a knack for problem solving and am adept at prioritising and responding timely to multiple on-going projects. With my modest formal training, I have taken the initiative to learn about and remain current on my company services, processes and expectations. I am looked at as an information resource and I enjoy sharing knowledge with others. I always try to plan ahead to make best use of my time and others time. I am always on the look out to streamline processes to increase efficiency. Aside from this, you will also benefit from my excellent abilities in: *Building rapport with callers, clients, visitor and VIP’s. *Handling correspondence, reporting and documents with efficiency, confidentiality and accuracy. *Creating reports and writing documents that support business needs. *Creating and maintaining a unified office environment that allows everyone to operate as an individual, but still focus on succeeding as a team. *Aggressive marketer who is goal oriented as well as results oriented. Additionally, I possess strong interpersonal skills, good judgement and an ability to support executives, partners and co-workers to build an admirable office culture. I always try to listen closely and understand what others need then look for ways to help solve the problem. WORK EXPERIENCE Biomedical Scientific Co Management level | Operations Manager Juba , Juba- | Currently working here Administrative duties such as keeping inventory of medical equipment and supplies, setting staff schedules, updating and maintaining patient records, and being an information resource for patients and healthcare workers Financial duties such as ordering medical supplies; managing the revenue cycle. Finding innovative ways to optimize the level of service delivery while also reducing the operational costs Developing departmental goals and objectives for workers to improve the patient experience Everfast Trading Co Ltd Senior level | Oparations Manager/Retail Juba, South Sudan , Juba, South Sudan- |- Planning and controlling change. Managing quality assurance programmes. Researching new technologies and alternative methods of efficiency. Setting and reviewing budgets and managing cost. Oversee the management of product merchandising and inventory to ensure processes flow smoothly. Analyze sales data to determine if store is meeting financial goals and implement plans to improve store performance. Hire, train, and supervise department managers, set performance goals, resolve employee conflicts, and encourage teamwork. Manage the different departments of a retail store in order to ensure the store reaches sales objectives. Maintain, update, and enforce safety and security procedures. Everfast Trading Co Ltd Mid level | Trading officer and Logistics support Nairobi , Kenya- |- Responsible for coordinating credit and financial activities Obtaining payments for import/export operations. Ensure that paperwork and letters of credit are completed accurately, in a timely manner, and according to trade laws. Negotiate letters of credit or handle issues with international banks. Study and analyze domestic and foreign trade data to develop information and guidance for client businesses. Provide research and other assistance to senior specialists working on trade development programs or negotiating teams. Kenidia Insurance Co. Ltd Entry level | Retail sales officer Mombasa , Kenya- |- Direct Sales of insurance policies Offering customer service to the clients Organizing regularly sales campaigns Financial advice to customers Other administrative duties. Chase Bank Kenya Entry level | Retail sales officer Mombasa , Kenya- |- Direct Sales of bank accounts {opening of various types of bank accounts to prospective customers.} Offering customer service relationships and support to the clients. Organizing regular sales and marketing campaigns for bank sales services. Offering financial and investment advice to customers Handling the customers concerns and issues related to banking. Advertising the banks New brands and services. EDUCATION Technical University of Mombasa Diploma | Credit Diploma in Business Administration. JOB SKILLS Management Marketing Accounting and finance Advertising Operations expertise Entrepreneurship Online Marketing and advertisin LANGUAGE SKILLS English Arabic CERTIFICATES & AWARDS Best Employee: Certificate | 2018 Kamba Swahili Sales Management