Elisabeth Lussier
Montreal, Canada--
Professional
Summary
Skills
Results-driven and passionate professional with a diverse background in sales,
marketing, account management, and team leadership. Proven expertise in
driving business growth, exceeding revenue targets, and fostering client
relationships. Strong analytical abilities, customer-centric approach, and
exceptional leadership skills. Committed to delivering impactful results through
collaboration and effective communication. Thrives in high-pressure
environments and meets challenging sales targets.
•
•
•
•
Sales Process Management
Account Management
Client Relationship-Building
Coaching Leadership
• Operational Efficiency
• Team Goals
• Empathic Communication
Work History
01.2022 - Current
Team Lead, Sales Development Representative
Poka, Inc
• Evaluated employee skills and knowledge regularly, training, and mentoring
individuals with lagging skills.
• Directed and supervised team of 9 members from different time zones
engaged in sales and account development.
• Monitored team performance and provided constructive feedback to increase
productivity and maintain quality standards.
04.2022 - 12.2022
Sales Development Representative
Poka, Inc
• Executed more than 10 live product demonstrations per week while achieving
a various set of targets and quotas
• Partner closely with Account Executives to ideate and execute on effective
prospecting strategies to generate Sales Accepted Opportunities
• Identify high potential companies & buyers who can benefit from Poka's
solution
• Qualify early-stage opportunities and capture details and all related activities
and tasks in CRM (SalesForce)
• Executed many translations work from English to French for the organization
• Developed and maintained positive relationships with key decision-makers
and influencers.
• Developed successful strategies for identifying and converting prospective
clients to long-term customers.
04.2020 - 04.2022
Associate National Account Manager
Stanley Black & Decker - Montreal
• Managed and pitched a diverse line of products to the client
• Collaborated with marketing, product development, and supply chain to
ensure alignment with business objectives
• Prepared 3 to 4 presentations per quota to train and support clients: Lowe's
team of sales representatives
• Recognized by headquarters for leading a team that exceeded revenue
targets in 2020, despite Covid 19
• Developed and implemented new and existing sales strategies to grow
opportunities in the current customer base.
• Skilled at working independently and collaboratively in a team environment.
05.2019 - 04.2020
Field Marketing Coordinator
Stanley Black & Decker - Montreal
• Local contact for Rona and Reno Depot stores for Quebec
• Led product knowledge training onsite at retail stores
• Executed 2 to 4 retail events and new product launches per week in various
stores across Quebec
• Put up advertising flyers and posters, attracting up to 100 customers per
promotional event
• Demonstrated power tools and provided free goods with purchase,
contributing to reaching or exceeding sales targets
• Built strong relationships with key account personnel; liaised between retail
stores and the internal sales team.
• Led development and implementation of company-level marketing plans to
achieve revenue and brand exposure goals.
• Developed aggressive marketing objectives for sales, ROI and brand loyalty.
01.2021 - 01.2022
Co-owner
Passion Vulnérable
• Created a company that sells Art, clothes and accessories online.
• Conducted target market research to discover customer needs and analyze
competitor trends.
• Evaluated suppliers to maintain cost controls and improve operations.
01.2014 - 01.2021
Server in Corporate Suites
Levy Restaurants, Bell - Centre BELL
• Skilled at working independently and collaboratively in a team environment.
• Proved successful working within tight deadlines and a fast-paced
environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated respect, friendliness and willingness to help wherever needed.
Education
05.2019
Bachelor of Commerce, Supply Chain Operations Management, Concordia
University, John Molson School of Business - Montreal, Canada
• VP, JOHN MOLSON INTERNATIONAL COMMITTEE
• JEUX DU COMMERCE, 2019
2016
Languages
DEC, Health Science, Cégep De Saint-Hyacinthe - Hyacinthe, Canada
French: Native language
English:
Proficient
C2