Elisa Rizni

ELISA BILOG RIZNI PROFESSIONAL SUMMARY DATA ENTRY ADMINISTRATOR CONTACT -- Detail-driven Data Entry Administrator with 1 year of experience maintaining and validating high-volume financial data. Proficient in QuickBooks, Xero, and Dokka, with a track record of improving reconciliation efficiency by 90% and ensuring ≥90% accuracy. Expert in Excel-based analytics and committed to process optimization, confidentiality, and timely delivery of financial insights. Ready to support your organization’s financial accuracy and workflow efficiency. San Felipe, Padre Garcia, Batangas, Philippines WORK EXPERIENCE SKILLS Australian Account Data Entry Administrator XERO, DOKKA & 2024 - PRESENT QUICKBOOK Remote Data Entry Administrator with expertise in Xero and Dokka, dedicated to enhance accounting workflows through accuracy, efficiency, and automation. Conducting thorough reviews of extracted entries in Dokka's interface, ensuring correct account codes, amounts, and approvals before exporting to Xero—leveraging audit trails to maintain transparency and data integrity. Leveraging Dokka’s AI-powered invoice processing to extract and categorize data directly from invoices and receipts— automatically matching to purchase orders and vendor details, then syncing entries into Xero, reducing manual input in XERO. Utilizing Dokka for document organization (folders, tags, fulltext search) and traceability via audit history, simplifying bookkeeping tasks and facilitating smooth remote collaboration. Reconciling monthly invoice report to verify that Xero balances aligned with bank statements, and flagging errors to preserve data integrity. Coordinated with finance teams and accountants through cloud tools, delivering timely, accurate data to support financial reporting, reconciliation, and compliance efforts. Data Entry & Lead Generation Microsoft Office Proficient Database Management Customer Relations and Response Time Management Effective Communication Critical Thinking Cash Management Inventory Management EDUCATION 2004 - 2008 LIPA CITY PUBLIC COLLEGE Bachelor of Science in Computer Science LANGUAGES English (Fluent) Tagalog (Fluent) Arabic (Beginner) Alshaya Group Store Manager at Starbucks 2013 - 2023 Dynamic and results-driven retail operations leader with a proven track record of growth from Barista to Store Manager. Demonstrated strong leadership, exceptional team-building skills, and a passion for excellence. Fast-track career progression: Advanced from Barista to Store Manager through dedication, motivation, and strong performance. CERTIFICATIONS Bookkeeping Training using QUICKBOOKS July 7, 2025 Certificate of Completion for DATA ENTRY with VirtualAssist online June 7 2025 Certificate of Completion for LEAD GENERATION with VirtualAssist online June 7 2025 Store Manager of the Quarter 4 2022 Store Manager of the Quarter 2 2020 Certified Coffee Master Bravo Award for ‘COFFEE AT HOME’ Project Retail Management Training Program SUPER SALES Certificate of Achievement TOP 100 in MENA for SHOPPIE Score of 98.70% TOP 100 in MENA for SHOPPIE Score of 99.67% 3 IN A ROW Certificate for 3 Consecutive Shoppie scores of over 95%. Award-winning performance: Led shifts achieving 95%+ mystery shopper scores; consistently recognized as one of the Top 100 Stores in the MENA region across two quarters. Record-breaking sales: Contributed to “Super Sales” recognition in 2016; later managed your own team of 8 as Assistant Store Manager, maintaining top performance in sales and store operations. Certified Coffee Master: Championed coffee education through seminars and customer engagement events. Expanded leadership scope: Promoted to Store Manager overseeing 18 partners; directed one of the country’s highestperforming stores, including leading Kuwait’s top delivery store during the pandemic. District-level initiative leadership: Spearheaded “COFFEE AT HOME” project to boost coffee capsule and bean sales while increasing customer brewing awareness. Drive-thru excellence: Managed a 22-person team at the area’s largest store, consistently achieving top rankings in sales, organization, team development, and customer satisfaction. Alorica Technical Support Representative- Developed strong customer relationships by actively listening to issues, identifying root causes, and offering clear, effective solutions to restore service and functionality. Documented all interactions by submitting detailed service tickets for every call received, prioritizing critical issues that required escalation, and ensuring consistent follow-through. Troubleshot connectivity issues across Wi‑Fi and cellular networks—guiding users through step-by-step diagnostics and resolution processes to restore service quickly. Resolved a high volume of technical inquiries, consistently meeting quality standards by responding with urgency, clarity, and professionalism Monde Nissin Corporation Personnel Staff- Proactive Human Resources Coordinator with strong communication and record management skills, supporting employee welfare and organizational efficiency: Employee Relations & Issue Resolution: Served as the primary point of contact for all employee concerns—such as payslip queries and salary discrepancies—proactively identifying issues and guiding solutions to maintain satisfaction and trust. New Hire Deployment: Coordinated the onboarding of new employees by assigning them to appropriate departments, streamlining workforce integration and ensuring readiness from day one. HR Data Management: Maintained and regularly updated comprehensive employee profile records, facilitating secure, easy access for both staff and management, and supporting smooth HR operations