Elineah Nuada

Rodriguez, Rizal -- EDUCATION Valley High Academy 06/2017~04/2019  Senior High School Graduate  Strand: Accountancy, Business and Management (ABM)  Located at Rodriguez, Rizal EXPERIENCE Internship  Valley High Academy 12/2018~02/2019 I helped the student body and faculty with different tasks, mainly with typing paperworks and errand works.  Worked for 2 months. Technical Support Representative Concentrix 11/2020~01/2021  Worked as a Technical Advisor I for AT&T VideoTech Care, specifically DIRECTV.  Handled US based accounts  Handled customers’ concerns and issues for DIRECTV; did troubleshooting and fixing of DIRECTV by using multiple set of tools  Handled ordering of equipment for DIRECTV, and billing inquiries SKILLS  Fluent in English and Tagalog  Can navigate through multiple tools simultaneously  Tech savvy  Has knowledge on MS Office  Able to communicate with customers/callers with enthusiasm and professionalism ADDITIONAL INFORMATION  Good communication skills. Team player.  Able to work under high pressure and time limitation.  Hard-working and goal-oriented.  Willing to learn through experiences.  Enthusiastic and motivated.